Overall Ratings & Reviews Crystal Shore Beach Resort powered by Cocotel

Not a good resort

Pleasant resort, enjoyable stay despite a few concerns. Several buildings, from older cottages to a new 3-storey building. We stayed in a Superior Studio, This is a very nicely decorated room, large, brand new and clean, good beds and bathroom, desk area, aircon, balcony etc The pool is great, could use a few inexpensive plastic loungers. The owner/manager and staff are very friendly and helpful. Space by the beach for family dinners, boodle, etc. Beach and ocean clean and clear. IMO the price is a little high compared to similar resorts, even with the pool. Trying to transition to a higher end resort, but need to get food and drinks service up to speed, with a few simple changes For drinks, snacks: nothing is available, no sodas, beer, coffee. Refs in the restaurant were empty! We wanted drinks, water, snacks but had to go into town!! (Could be a revenue source - what's the problem lol) Food: Dinner menu - mostly unavailable. However, a big plus - buy fish off the beach, kitchen will cook at very reasonable price. Breakfast included but almost nothing - serving size limited to one egg and a scoop of rice! Coffee completely tasteless. So overall, the location is lovely, the pool is relaxing, we would definitely stay again, but I do hope the resort will make simple some improvements in the food area to justify the price.

At first it was disappointing because we booked online for two nights staying here in hotel app and it says breakfast are included but when we got here there’s no breakfast in the morning we paid too much money but the service by cocotel is so disappointing and big scam .thankfully the staffs here are so kind and attentive/caring and all my disappointments are gone because of them . Hopefully hotel app or by cocotel just only put what’s really included in your site don’t scam people again para lang makakita !!!