ARTOTEL Casa Cikarang

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Overall Ratings & Reviews ARTOTEL Casa Cikarang

Traveloka (713)
Other sources (1)
9.1
Exceptional
From 713 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.6

Location

9.1

Service and Facilites

9.0

People often mention about ARTOTEL Casa Cikarang
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Bedroom (106)
Staff Friendliness (96)
Room Space (94)
Bathroom (91)
Ambiance (86)
Accessibility (81)
Hotel Area (75)
Surroundings (68)
Taste (67)
Variety (62)
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Traveller Reviews ARTOTEL Casa Cikarang

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Customer reviews
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very good.. The staff is responsive, friendly, the view is awesome.. The room is big, the balcony faces the sea, makes you feel calm.. The bathroom is very clean, more than two towels are provided, without us asking for extra, it's really cool.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Addicted to staying here, an underrated hotel that is absolutely worth it.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
The cabinets were dusty and the bathroom had a disturbing odor.
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N***r
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 week(s) ago
Everything was good, but the breakfast food refills took a long time and had to be requested. There weren't enough seats.
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A***e
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
Breakfast options were limited, and the food tasted mediocre. The hotel rooms weren't fully cleaned, with glasses not being replaced or washed.
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2 people find it helpful
Bayu S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This is the second time I have stayed here because it is close to the project site and I will definitely stay here again if I return to the same project.
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Ari S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Great, highly recommended. The hotel is also really nice.
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1 people find it helpful
Nur I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff was friendly, making you feel at home. The rooms were comfortable, and the breakfast was delicious. The lake view was beautiful both day and night.
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3 people find it helpful
s***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Have stayed here many times, great.
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1 people find it helpful
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
This was my second time staying at Artotel Casa Cikarang. The room is very clean. The staff are friendly and helpful. They provide delicious and varied breakfast. I enjoyed seeing the sunrise from my window. I would definitely stay at this hotel again if I had to be in the area.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The location is near to restaurants and mall. The room was spacious and the bed was large and comfortable. However, the soundproofing was poor. There were some stains on the blanket and sheets. Plenty of shelves for storage, and the wardrobe was fairly spacious. Complimentary tea and coffee was provided in the room, but there was no electric kettle. The breakfast was good, though the variety was quite limited. There wasn't even any cereal available.
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1 people find it helpful
S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The room is clean, the bathroom is clean
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S***i
icon-Business
Business
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8.5
/10
Reviewed 15 week(s) ago
The room is clean, complete facilities.
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M Effrin M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The hotel is fine. Personnel need to be upgraded, though, in terms of friendliness to customers.
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Vinny A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
Several times I stayed here, the door access card was in error, couldn't open the room so I had to call a technician.
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1 people find it helpful
s***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very friendly staff, nice rooms
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cenziec
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The hotel staff was friendly, and there was a wait for check-in (perhaps due to it being a public holiday and the weekend), but they were promptly and kindly assisted. The room was also very comfortable, thank you for providing a pleasant stay. ☺️
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Enggal C.
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Staycation
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9.7
/10
Reviewed 17 week(s) ago
This is my first time staying at this hotel. Parking is very limited, and when it's full, I have to park on the street in front of the hotel. I had to wait almost half an hour to check in, even though I arrived at 3 PM, but the room wasn't ready yet. Aeon Mall is very close, only 5 minutes away, and there are plenty of food stalls around the hotel, so there's no need to worry. The room is very spacious, but the soundproofing is a bit lacking. Overall, I'm quite satisfied, with just a few things that need to be improved. Thank you.
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1 people find it helpful
D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Got room 105, when I took a shower I was shocked the water flooded all the way to the toilet. Luckily I brought my husband so I plugged in a little of the used water and it went down. It turned out there was a lot of hair from before because it was my first time taking a shower there. Check the shower drain again. Thanks, everything else is okay 🙏
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A***g
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 20 week(s) ago
The price is quite affordable but the quality is good, and the location is close to the toll road and close to the culinary center. The downside is that parking is a bit limited, but there are alternatives outside the hotel on the roadside. The food is not very varied, with the same food every day, which can get boring for long stays.
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1 people find it helpful
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