9.0
Exceptional
From 415 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Sub City Hotel
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Bedroom (60)
Staff Friendliness (55)
Distance to City Center (53)
Ambiance (52)
Bathroom (51)
Room Space (49)
Hotel Area (45)
Accessibility (42)
Family Friendly (39)
Soundproof (39)
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Traveller Reviews Sub City Hotel

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40
Customer reviews
G***e
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Transit
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9.4
/10
Reviewed 3 week(s) ago
Although the room was small, it was clean, making for a comfortable sleep. The staff was also responsive and friendly. 👍
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Eko
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Transit
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9.1
/10
Reviewed 5 week(s) ago
I just stayed for two days and found the hotel to be clean, both the bathroom and the towels. The hotel's location is also very strategic, close to Tunjungan Plaza and the culinary center.
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2 people find it helpful
Alika W.
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Transit
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9.4
/10
Reviewed 6 week(s) ago
My first time with my family to Surabaya, I looked for a hotel that could accommodate four adults in one room. It was super clean and the room was spacious. And what's even better is that we were able to borrow an iron. 🥳 Even though it was just a transit stop, it was a memorable one 🤍
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1 people find it helpful
R***a
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Leisure
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9.7
/10
Reviewed 6 week(s) ago
The room is spacious, clean, and the bathroom is clean. Thankfully, it was comfortable even when I brought my kids. If I go back to Surabaya, I'll definitely stay here again.
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Thank you for the service and it is also convenient near the mall
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m***a
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Leisure
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9.7
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and helpful. The rooms are spacious, with wooden floors, a soft mattress, 4 pillows, air conditioning, TV, Wi-Fi, and good hot water. The bathroom is spacious and the elevator is a +++ rating. There's no kettle, cups, coffee, or tea in the room, and the mirror is only in the bathroom. The malls are very close.
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M***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Subciti hotels are very cheap and comfortable.
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1 people find it helpful
K***m
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The hotel staff is friendly, the only thing missing is the security guard should have a smile and greet them.
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1 people find it helpful
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Andrew K.
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Transit
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8.8
/10
Reviewed 10 week(s) ago
The hotel is nice, neat, and clean. The room is a bit small and the AC is old, but it's clean and comfortable to stay. The location is GGWP, close to the city center, only a 5-minute Grab ride to TP. FYI, there's no restaurant. Overall, the stay was comfortable and good.
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A***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
The hotel staff is quite friendly and welcoming to guests. Quite responsive and solution-oriented. Thank you for your service.
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G***t
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9.4
/10
Reviewed 11 week(s) ago
Check-out can take a maximum of half an hour, the staff is friendly, cleanliness is always maintained and there are two pillows... Awesome.
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Arkan S. A. P.
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Business
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8.2
/10
Reviewed 12 week(s) ago
The hotel is clean and close to Pasar Turi station.
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1 people find it helpful
N***a
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Staycation
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8.2
/10
Reviewed 13 week(s) ago
I stayed in a room that could accommodate 4 people, but there were only 2 bottles of mineral water in the room.
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1 people find it helpful
Iokman
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Prices must often be on promotion or discount to get attractive offers.
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K***e
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Leisure
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9.1
/10
Reviewed 14 week(s) ago
Everything is okay, the AC is cold, the hot water is on, but the towels smell a bit strange.
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Y***e
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Staycation
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8.5
/10
Reviewed 17 week(s) ago
Large size hotel with cheap price.
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Martin
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8.5
/10
Reviewed 18 week(s) ago
The staff is friendly, easy to find snacks around.
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o***a
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Transit
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9.4
/10
Reviewed 19 week(s) ago
The room was spacious. Parking was a bit tricky, but the hotel helped, so it was safe.
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1 people find it helpful
Dunstan O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The room was just right, not too big and elegant for the price. Clean, good service.
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DELIA F. J.
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8.5
/10
Reviewed 20 week(s) ago
The staff are friendly, the rooms are clean. And the accessibility to the city is quite good.
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