The pools are too cold for swimming, kids did not want to get in and we stayed in the hot tub which is not ideal.. please heat the pool. Food was ok, but even with all inclusive package we had to sign for every meal. The most annoying part was ordering by the pool, I would order ice cream and if they didn’t find me to sign while I was outside they would call me in the evening to come out and sign for my ice cream.. I already gave you my room number when ordering, why sign again if it’s all included? The facility is clean which is nice, but the furniture and rooms are dated. Having washer and dryer was a plus.