P***M

Business

8.1

/10

Reviewed 7 week(s) ago

There were so many mosquitoes, they bit me all over. The air conditioner was making a lot of noise.

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1 people find it helpful

N***n

Leisure

9.4

/10

Reviewed 23 week(s) ago

Since we were only staying for one night, the price was reasonable.

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Accommodation's Reply

15 Jan 2026

Thank you very much for choosing our hotel. We are delighted that you were satisfied with the room rate. We hope to welcome you again.

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Q***h

Business

5.7

/10

Reviewed 23 week(s) ago

The reception staff were unprofessional, making guests wait over 30 minutes past the check-in time without any apology. I forgot my room key and had to call twice to open the door, and as soon as I got to the elevator, I heard them say, "What the hell? You can't even see my key?" The room was dusty, too noisy to sleep in, a terrible experience.

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1 people find it helpful

Accommodation's Reply

15 Jan 2026

We apologize that we were unable to meet your expectations. Your feedback regarding check-in, service, room cleanliness, and noise level is crucial for improving our hotel. We apologize again and thank you for taking the time to share your feedback.

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R***l

9.4

/10

Reviewed 25 week(s) ago

Everything [was] just perfect, [I] stayed for 5 days and really enjoyed it

2 people find it helpful

Accommodation's Reply

15 Jan 2026

Thank you for staying with us for 5 days! We’re so happy to know you enjoyed your time and hope to see you again soon.

Verified Traveler

6.5

/10

Reviewed 31 week(s) ago

It's too noisy, I can't sleep.

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2 people find it helpful

Accommodation's Reply

05 Dec 2025

Dear Guest, Thank you for your valuable feedback. We apologize for any inconvenience caused by the noise. We will immediately review and improve our noise prevention measures and contact the relevant authorities to minimize the problem. We sincerely look forward to welcoming you back and will strive to serve you even better. Thank you again for your feedback. Thank you. Victoria Hotel

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Thi C. N.

4.8

/10

Reviewed 151 week(s) ago

Mọi người né khách sạn này ra nhé, mình đặt phòng trên app rồi mà tới khách sạn thì họ nói họ đã không làm việc với app lâu rồi, kêu mình gọi chủ để chủ hướng dẫn hoàn tiền mà trong khi đó vào app không hoàn được, cùng với mình có 4-5 người nữa, mình đi đợt blackpink ở Hà Nội nè, mọi người né ra nhé, mình mất hết 1tr hơn

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Victoria Hotel Ha Noi

Overall Ratings & Reviews Victoria Hotel Ha Noi

7.4

7.7

7.6

7.6

7.4

Traveller Reviews Victoria Hotel Ha Noi