Overall Ratings & Reviews Pillo Rooms Apartments - Manchester

Would stay again

Really good and easy to do. Central Location near the station. Great pub around the corner. Everything we needed for a one night stay. Coffee tea and milk a nice bonus for the morning.

Was ok . Place was clean ,good size ,shower good. Didnt like demands on check in depoist etc The check in email had gone to junk and didnt see it . Not easy getting hold of anyone promised check in email again but never turned up . No internet/tv first night

Recomended

Loved the ptoximity to transportation. I didnt like the fact that there was no interface evdn the electronic communicatipn and response time was excellent. Thanks

the property is very central to everything we needed and wanted to do! it was a very pleasant area would definitely book again!!

I would like to start by saying communication was very good here. When we emailed they would reply fairly quickly and we’re polite. When we first arrived Netflix was signed in to someone else’s accounts and had been locked (in a different language). This wasnt a big deal but was kindly rectified super quickly with someone coming to the apartment and getting it sorted. It was really good. However, we felt quite disappointed by the numerous things we had to then email about getting fixed. We had booked this apartment as it said there was a double bed and a pull out sofa bed (we have 2 young children so this would be for them). Once pulled out, there was a large rip on the side of the sofa bed, and the zip on the mattress was burst up an entire side. The duvet cover for the sofa bed also had a large rip in it too. The bathroom door handle was also broke which lead to my husband almost being locked inside. There were also a few smaller issues e.g the lights in the bedroom flickering quite a lot, and iron burns on the rug but these were small in comp to the other issues. Once we had emailed about these we were told that we could have someone come the next day to fix them (we were staying for 2 nights) or we could wait until our stay was over for them to be fixed. we chose for them to be fixed the next day but it still left us with a sub par apartment for our first night after 6 hour drive. We have been giving a part refund for these issues, but it did leave us disappointed

Really clean, well situated.

A comfy. well laid out apartment, It had everything needed beddings, towel etc. Good location 12-15 mins walk to the heart of the city centre. However, comms responses were poor except for the automated ones. I had no response to a question I emailed on night 1 over a 2-night stay. The entrance hallway was a complete contrast to the lovely apartment. The TV was unusable with no channels preset nor allowing WiFi streaming from a phone. Some instructions or responsiveness to emails may have helped. As a business traveller, I recommend it as one of the best aparthotels I have stayed in. Will defo stay again

Apartment was as described. It did have some missing slats from the bedroom shades causing light to shine in very early.

Excellent

Apartment was in a great location. The check in and check out was a really smooth process and easy to follow.

The stairs leading up to the apartment were very dirty.

Terrible. Do not stay here unless you want bedbugs!

Our family had tickets to the Boxing Day Man Utd vs. Aston Villa game and we decided to make a several day trip out of it. The apartment was spacious, clean and setup nicely. It was also well-situated for access to everything we needed for our stay. The hot water seems to run out excessively fast, but that is a subjective thing - it may be just fine for others. I’d definitely stay again. 👍

Not too bad..

Pillo rooms did not provide us with the correct lock box details to get into our room which left us stranded in manchester on a busy friday night and we had to pay almost 600 pounds for hotel rooms for the night

The apartment was in good condition. Clean and tidy.

Has everything you need The bedrooms are huge and love that you have private space away from the bedrooms due to the penthouse being over two floors Super grateful to mark who helped us with a few queries over the phone super fast response.

Excellent facilities. Stayed 3 nights with my family. Had to reset water heater when the “boost” button did not work.