Overall, we had a good stay and this was actually our second time staying at this condominium property, although it was our first time in this particular unit. The staff at the front desk were always friendly and helpful, the pool area was never crowded, and the location with easy access to Eagle Beach is fantastic.
That said, I don’t think I would choose this specific unit again. The biggest issue was the hot water in the primary shower. I understand that being on an island can sometimes present challenges, and maintenance did come out multiple times to address it, but the shower would only have warm water for a day or so before returning to cold.
The unit also had a noticeable mold/mildew smell throughout our stay. There was a dehumidifier running 24/7, an air purifier, and multiple plug-in air fresheners, which made it seem like this may be an ongoing issue.
We also encountered a few housekeeping issues. Some of the bedding had stains, and it took several days and multiple communications to receive the correct replacement bedding. Additionally, the daybed and pull-out bed were not fully prepared with bedding and pillowcases upon arrival, which resulted in some members of our group going without proper bedding for the first night or two.
The unit itself was generally clean, with surface areas well maintained, though there was noticeable dust around the dryer and ceiling areas.
Overall, the condominium complex is great, and we continue to enjoy the property, amenities,