Great stay, clean room, good breakfast

Lovely clean roomy hotel room. Staff were very friendly

Great hotel and location

everyone was very helpful and very polite

A truly awful stay. We usually love mecure hotels but this was terrible from start to finish. We booked a top sea view room. The air con wasn’t working for an entire night so room was boiling, the tv was broken, the room wasn’t serviced and we were told it isn’t always - when we asked for it we were treated like a pain! When it was eventually cleaned the toilets and shower weren’t cleaned at all. Sea view was blocked by a very big loud carnival and we were not given any notice. Staff very unhelpful. I would avoid at all costs tbh

Very good location. Clean room with comfortable bed. Staff are friendly and helpful.

The staff weren’t very accommodating at breakfast time, the breakfast area was dirty as 7:30 in the morning. Bar staff are slow and inadequate I had to leave my stay two days earlier because my boy became very poorly and I had to get him home urgently. Hotel wouldn't refund any money and they didnt even refund the two breakfast for two people I had paid for either. Awful staff and no customer service what so ever

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👍

We had booked the best type of room this time, but were disappointed the 'fridge was missing(!) - just an empty space, as we specifically needed one, which we had in the previous Prestige room to keep some fresh soft fruits cool, to be taken to a sick relative. There were also no coffee pods. Having said that we will stay again .....

Nice modern hotel, with air con that was clean, well maintained with comfortable beds. Only one of three EV chargers was working and non electric cars often parked in spaces in front of chargers.

The rooms were above pur expectations, staff were friendly and not overbearing, after a day out sightseeing it made us like forward to coming back to a nice relaxing place for a perfect night's sleep, rooms had everything we could have asked for and more , massive comfy bed and just a relaxing vibe altogether it all. Would even go to say probably the best hotel ive stayed at by far. Would definitely recommend it, uou wont be let down

Excellent position and service, will definitely return.

The location is perfect and the staff is so friendly.

B

The EV chargers were occupied by non-EV cars and the staff didn’t contact the owners. The room smelt like wet dogs I will not be returning.

Just got back from a wonderful weekend can not fault a single thing all top class can’t find a single fault will definitely be back

The breakfast set up could be better organised, there is a lot of walking to be done to find everything. The cooked meats could be cooked a bit longer. The jam dispensers require strong arms, what happened to individual servings?

I think it's ridiculous that you have to pay £15 a night to park

The hotel is right on the sea front with lovely terraces with tables and chairs. The staff are so helpful and friendly. The rooms are clean and tidy with air conditioning and all the amenities that you will need. I have stayed here before and will definitely stay here again cannot fault this hotel .