Overall Ratings & Reviews Royal Plaza Suites by RAK Rooms

High tech rooms with excellent breakfast and good value for the money.

Let me start first with how amazing the staff are. I would like to acknowledge Sreekanya, Savita and Saiee who went out of their way to make our stay comfortable and feel welcomed! They catered to all our dietary needs. The breakfast was simply out of this world. Freshly cooked made to order dishes are prepared for the guests. Actually, I would recommend visiting this hotel for the breakfast itself, if not staying there! The rooms are large, spacious and well appointed. The bathrooms, however, have no windows and ventilation is poor which causes it to have a "damp" smell. This can easily be fixed by installing a more powerful exhaust fan and/ or bleaching the tiles more frequently to kill any bacteria/ odour producing organisms. The location is fantastic. Walking distance to restaurants, train station and some local attractions. Secure parking is available. Once again, many thanks to Sreekanya, Savita and Saiee - we will not forget our stay there and have recommended this hotel to family and friends!

Very well maintained and walkable distance to Mangalore Central station. Courteous staff.

We checked into Vivanta after an hour of staying here. Redefined what dirty means. Sheets stained, toilets dirty, run down rooms.

Good clean hotel in a central location

A very convenient location, courteous staff and well managed, clean property.

Front offfice staff was quite rude. We had prepaid for the accommodation, but was asked to pay extra and when we asked for the reason, we were told that we booked online and if we need reasoning we need to contact Expedia. I contacted Expedia about this via email and still hasn’t heard back from them. Won’t be using Expedia for any more bookings.

Total judgement by the staff and absolutely no interest in checking on guests convenience. When we went the lady there was very good and cordial. Then the male receptionist just kept treating us like thugs. The room was great and so was the location but I just didn't like the staff's service or attitude. Won't be staying here again.

Overall, the stay was satisfactory. The housekeeping staff need major memory upgrade. They forget to replenish toiletries and even take away your personal bathroom slippers without replenishing them.

Location was decent with eat outs n basic shopping area available too.

New and clean .prompt services

Great hotel

Nice clean hotel with modern amenities

Excellent staff and service!

Comfortable and spacious

we stayed for a night. the buffet breakfast was very good. room was clean complete with all amenities

Flott hotell med god frokost. Ligger ikke langt fra togstasjonen. Har kokk på restauranten som kan lage dosa eller omelett. Ikke alt for dyrt.

We stayed one night as a stop over before taking the train to Goa the day after. Very close to the central station. Very nice room, friendly and helful staff. We stayed too short time to use the gym. Good value for money.