Habitación no acorde a lo ofrecido en la página y Personal poco cordial
Andres F
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel is kind off the beaten path which is why we chose it. That said, we liked not being in the middle of it all. The staff is wonderful and the breakfast is great. The rooms are okay but overall, we had nothing to complain about.
Jose
Business and Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
You can hear everything that is going on outside, very noisy.
Rafael Julio
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I didn't like that there's no help to carry the luggage or greeters when you first get in, because they are overworking the staff. The towels were dirty. Cleaning staff very rude. Our room had the trash picked up but floors were never cleaned and neither was the shower. It was a big disappointment. Breakfast was a la carte and it was limited options. I didn't like anything about this hotel.
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Erka
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Gracias por sus atenciones excelentes servicio. 10 de 10. Lo recomiendo el staff maravilloso.!!!
Coral
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice hotel, great restaurant with amazing views! Clean rooms and friendly staff. They hosted me and my wedding guest (70 people) for my wedding and did great!
Limaris
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Me encanto la estadía. Todos muy amables y senti seguridad
Zamari
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The onsite staff were very helpful and friendly! I was not pleased with the management and how they handled my reservation. In short, I was set up and ended up paying more than my original reservation.
Amber
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Everyone was very helpful. We weren’t 100% fluent with Spanish but they were willing to work with us and continue to practice and learn! Everyone was so kind to us.
Marian Arroyo
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nos encanto! El servicios, loa desayunos, la atención
JOSE M VILLAMIZAR
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff are young guys and they seem to don’t care about customers
amilcar
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good food
sandy
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
El hotel muy limpio y bonito tal cual lo muestra las fotos. El desayuno super rico tiene muchas opciones para elejir. El restaurante del hotel que queda en el rooftop la comida es deliciosa y el servivio excelente ( Jaison the best). 10/10
GIOVANNIE
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Quiet place 5 minutes from a mall. Staff was very attentive and friendly.
Sonia
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Big room
Jarod
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great
jose
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great customer service
Jerry
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great service, I want to highlight the waiters in the breakfast dinner, very friendly. The property is in a safe area and walking distance to some restaurants. Also a short drive to Provenza.