Overall Ratings & Reviews MURE Beppu

Room was bigger than expected. I think it is new and super clean. Very comfortable stay

amenities are great. private onsen is so good.

Love love love. Will definitely come back.

The hotel’s appearance was clean overall but there were some floor stains in some areas of the guest room. Additionally, I found one cockroach in my room. The one English speaking staff was friendly but staff who did not speak English did not extend the same level of customer service to foreign customers and they assumed foreign customers did not understand Japanese. All hotel staff should provide the same level of service and attention to every guest in the language they feel most comfortable with. Hotel staff were more polite after they knew I could speak Japanese. I would stay again but have some concerns about pests. Don’t want those getting into my luggage.

Nice design, clean & comfortable, located right next to the shopping mall.

The private onsen is excellent.

Beautiful facility and the room was honesty bigger than I had expected. Staff was very accommodating. The in room bath was amazing, was truly an experience to stay at Mure Beppu.

This property is very beautiful zen, spa like Enjoyed the traditional vibe and the huge bath. Was heavenly. Front desk checkin was fast and easy. Staff used a google translator so was very easy. Took care of all our needs he was very polite and efficient, explained every detail. Rooms were heavenly...We were sad to leave after 2 nights. Parking was easy and we got a spot..thanks. Mall across the street for easy shopping and food. Hotel has coffee, tea' dango space with lots of sit-down areas including outside and soak your feet. Cant say enough about this place truly one of a kind. My son and daughter in law had a front facing room so experienced a little noice but its facing the main street not much to do about it. Still fabulous ..

Thoroughly enjoyed our stay here. The private room onsen is wonderful! Staff very accommodating and attentive. Front desk staff use voice translator devices to assist if any language barriers.

Very stylish and comfortable hotel. In room hot spring bath was cool. Maybe not worth booking one of the private rooftop baths if you have an in room bath. Parking was very easy if you’ve got a car - the outdoor parking lot is just before the hotel entrance. There’s a shopping center just across the road.

Not the best location

Everything is excellent except the thickness of the pillow, it abit too flat

We loved our stay here. We loved having our own private onsen. We also used the private rooftop onsen. There’s a mall right across the street with restaurants and a grocery store.

Beautiful hotel and fantastic private hot tub. The hotel is located on a main road.

Cleanliness and onsen was perfect!

New and clean cozy room, in room hot spring is awesome and sufficient space for a family to stay

Cozy place to stay. Excellent room layout very comfortable, love the in room onsen. Near a mall with lots of dining options.

Having own onsen in the room is very convenient. I can dip before dinner, before sleep and first thing in the morning. The room is quite big. Parking is very convenient. Shopping centre is just across the street.

One of our best stay during our trip. Free parking at the hotel and within walking distance to Youme shopping mall which has a supermarket in it. The room is clean with a private onsen bath. Beds are very comfortable and the room has very good ambience. Love everything about this hotel. Will definitely return and recommend to anyone visiting Beppu!

Solid Hotel. Room was extremely nice and clean with privant onsen. Loved the Japandi design. Can be a little noise if your room is facing the main road.