Hotel Villa Mexicana

Explore Hotel Villa Mexicana
7.8
Pleasant
From 434 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

8.0

Traveller Reviews Hotel Villa Mexicana

Number of reviews per page
20
40
Top reviews
Mario
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

good
Karina
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had an appalling experience at Hotel Villa Mexicana. Upon arrival, the front desk staff was rude, unhelpful, and didn't even bother to give us directions to our room, leaving us to wander around and figure it out ourselves. When we finally got to the room, things went from bad to worse. The bed sheets were covered in stains and hair. The sink was clogged, and the shower floor was full of wet hair from previous guests. To make matters worse, there were visible bodily waste stains on the wall next to the toilet and on the trash can. We immediately went back to the front desk to report these severe health hazards. Their response? They simply told us there was nothing they could do because housekeeping had left for the day and no other rooms were available, offering zero solutions or assistance. Due to the unsanitary conditions, we had to leave immediately for health and safety reasons. To top it off, Expedia was completely unhelpful in resolving the issue or providing a prompt refund, forcing us to secure alternative accommodations nearby. Save yourself the nightmare and book elsewhere. Extremely disappointed and disgusted.
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Graciela
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No coffee, only 2 little water bottles in 2 days and night stay. They don’t have a coffee machine in lobby. Going down to the beach it’s a little bit rough. No hair dryer.
Victoria
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I saw some mixed reviews about this hotel so I wasn’t sure what to expect- everything blew me away! Staff was so kind and helpful, views were incredible, access to playa coral (going in the morning you’ll practically have it all to yourself), you can walk from playa coral across the rocks to do the turtle release, you can walk to all the restaurants in Ricandola, and easily walk to playa carizillio for surf lessons. Also far enough away from things to be so quiet and so peaceful! Also has a pool and ac which were soooo refreshing on the hot days! Definitely recommend!
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Lilia
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It’s an older hotel that really needs to be upgraded. It’s central where you can walk to other beaches. The property overall needs a lot of maintenance. The pools need to be cleaned more often. The tv has no live tv so if you do not have any streaming apps you won’t see anything on tv.
Ovidio antonio
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

excellent place and beautiful views
Julio
icon-with Children
with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Precio
Estela
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

They make you sign a contract: if you stain the sheets, towels, or anything else, you’ll be charged. So I walked into the room and I checked before anything and sure enough, the towels and bed had stains. I called reception so they could come and change. I was at the beach ans when I came back The room was flooded with poop like everything came from the toilet my bags were on the floor and got wet and dirty. I asked to speak to the management, but they were nowhere to be found. They did not have hot water either. It was just a mess.
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VICTOR
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I chose the hotel because the pictures, but the pictures belongs about 50 years back not really recommended , sorry
Rosendo Zapata
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great
corina G
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly staff
Diana
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I messaged and contacted them over a month Before our arrival , not one staff member had the decency to return my message. We did not end up staying there. Poor communication just make sure you know exactly how to get there when you book
Litzy Alexandra
icon-with Children
with Children
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Les falta practicar mucho la atencion al cliente, las habitaciones no son Comodas camas duras, el aire apenas enfria,la ventana del Baño estaba rota tapada con papel, mi reservation incluida desayuno y son Muy pocas opciones, las albercas no tienen sombras.No cuenta con restaurante si Quieres comer algo por la tarde tienes que salir del hotel.
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Jesus
icon-Family
Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The breakfast was good but I think the price is too high.
Kimberley
icon-with Friends
with Friends
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

For the price I booked this stay for, I can’t complain. It’s nice, it’s modern, we did have an annoying dripping noise coming from outside our room that disrupted getting to sleep every night. We also left our towels on the floor hoping we would get new ones after 4 nights but they just hung them back up in the bathroom again. Also, one evening we showered and there was no cold water so I had to turn the shower off every so often between getting the shampoo out of my hair so the water wasn’t too hot on my skin and head. It’s a you get what you pay for situation but I would much rather take this place than a hostel! So I’m grateful for that. The location is pretty sweet though, a short walk to the eateries, the little convenience store at the hotel is well priced and the beach connected to the hotel is so good!! Really great sunset spot
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Alicia
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Best time ever!
Laura
icon-with Partner
with Partner
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The hotel is the n terrible conditions, no wonder there are no pictures of the shower or bathroom, they charge 50 pesos of general admission to use their access to the beach with no ID and no security at the hotel, I had to leave after seeing the terrible conditions with a non refundable policy but didn’t mind given the unhealthy conditions
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Virgilio
icon-with Children
with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clem room, hot water was not really good.
Maria
icon-Family
Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Hermoso le doy un 100 lugar personal todo muy bonito y amables la comida deliciosa la vista al Mar todo muy lindo lo recomiendo al 100 todo el personal muy amable y servicial
Ghazal
icon-with Children
with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We had cleaner every day which is great, we asked for fresh towels every day from reception, also we had an umbrella and 2 sun beds for the beach every day, which again you have to get a token from the reception, beach called Coral beach which is one of the most beautiful beach in P.T Escondido, price is good as well.
Number of reviews per page
20
40