9.4
Exceptional
From 3 reviews
Cleanliness

10.0

Room Comfort

8.0

Service and Facilites

9.4

Traveller Reviews Neos Hotel

Number of reviews per page
20
40
Top reviews
Jason
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This hotel is a gem. Friendly, helpful staff, a great gym, good breakfast, and nice rooms. I will visit them again when I'm next in Astana.
Cillian
icon-Business
Business
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice staff, very comfortable bed, nice shower. Only issues were the breakfast not being good, and the curtains in the room weren’t big enough to cover the windows.
Julia
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very nice place
Victor
icon-Business
Business
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

In general it is a good new hotel, however I think it’s overpriced. There was a strong smell of sewerage in the shower and ventilation didn’t work. Another strange thing that guests should pay attention to when booking on Expedia is that the actual hotel address doesn’t match it’s location on the website map. I didn’t notice that when I was looking for the hotel near the place I planned to visit and I had to go by taxi back and forward another 6 km (half an hour drive) every day instead walking there as initially planned. Also they don’t have alcohol there not in rooms nor in their restaurant.
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Aliya
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Very helpful staff. Good breakfast. Clean and tidy rooms.
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