7.8
Pleasant
From 15 reviews
Cleanliness

8.2

Room Comfort

10.0

Service and Facilites

7.6

Traveller Reviews Cerro Tusa Springs

Number of reviews per page
20
40
Top reviews
sandra
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It’s a very relaxing atmosphere in this surroundings of all the vegetation is beautiful
Kyjuan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Cerro Tusa Springs – A Tropical Paradise! Cerro Tusa Springs is an incredible jungle oasis with stunning natural beauty. The accommodations are cozy and perfectly blend with the resort’s tropical theme. Food was delicious, fresh, and full of local flavors. The natural springs and heated pool offer ultimate relaxation, while the lingual adventure suspension bridge course adds an exciting touch. With edible fruit trees, lush rainforest, and plenty of activities, this resort is a must-visit for nature lovers and adventure seekers alike. Simply amazing!
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Lina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hotel was absolutely spectacular—everything from the cleanliness to the decor and amenities exceeded my expectations. However, the bartender service was a bit slow, which was disappointing given how amazing everything else was. Overall, still a great experience, and I would definitely stay here again!”
CARLOS
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Desinformación desde el inicio. 1) En la reserva se menciona check out a las 9pm … en el Lugar te anuncian que a las 12pm de la habitación e instalaciones a las 9pm (???) 2) No se menciona que el ingreso es una calle en muy mal estado no pavimentada en la cual puedes dañar tu vehículo 3) El lugar no tenía toallas…. Personalmente me tocó ir a retirarlas en recepción porque no lo recordaban 4) El agua caliente no funcionó … por lo que el agua helada era imposible para usarse en la ducha 5) Al no tener agua caliente fue imposible usar el jacuzzi del lugar por el cual se había pagado 6) Permitieron que huéspedes usaran bafle Internamente en las zonas privadas, de muy mal gusto 7) Poco nivel de atención de los trabajadores, lo que se menciona en buena atención no sucedió nunca! En definitiva pagar casi USD 200 de reserva … por una sola noche … no lo es … Muy Mala Experiencia. Al final tuve que quejarme y solo dicen que no era su culpa nada y no cobraron 3 comidas …. La mala atención hasta el final y grosería
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Diego
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

This place is impressive, you are around nature all the time, the cabanas are well designed, comfortable and around trees everywhere, I’m Colombian but I never been in a place like this. The service is outstanding, the pools are beautiful too.
Tania
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

In love with Tusa Springs 😍 I will definitely come back to the Hotel .
Ana
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

They gave me a room that I had not reserved, it looked like an abandoned warehouse, without air conditioning, with rugs piled up in a corner, a single bed and a mattress on the floor, and at night we had a rain of worms all over the room that spread They entered through the roof. It was the worst night of my life.
jennai
icon-Leisure
Leisure
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Beautifull property. Cabin was gorgeous.
andres c
2.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Luego de hacer mi reserva y llegar al lugar, me.dicen que hubo un error y que no habian habitaciones, apesar de que me devolvieron el.dinero y me dejaron disfrutar del.dia, nos toco devolvernos para la casa, una situacion bastante decesionante.
Jorge
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Maravilloso hotel. Atención sin igual Cabañas amplias y acogedoras El baño y la tina un paraíso Lo único q cambiaría serían las toallas, son de Micro fibra y preferiría de algún.
Eliana
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

El lugar es bonito y son pocas cabañas pero dejan entrar a muchas personas a pasa día y la piscina se queda sin espacio para las personas que estamos hospedadas. No me parece un ambiente familiar para ir con niños, no hay mesas en el restaurantes hay que comer en la barra. No me dieron la cabaña que pagué, me dieron una totalmente diferente y que era más barata,
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