Muy atentos y muy buena ubicación, nos encantó

Nice and everything walkable distance.

The staff here are superb! Carlos and Cayetana are both very helpful and thoughtful. The location is convenient and the place is comfortable and clean.

The window covers on the first floor main room made us feel comfortable to change in the room. because the window overs did leave a good 5 inch gap between the covers. In this area I’m sure with other hotels too, it’s very loud all throughout the night. But all in all we enjoyed our trip. Thank you

Full kitchen if you want to cook, amazing location and easy access to restaurants and shops. Great spot, highly recommend for those wanting to be near the angel.

Carlos was amazing. When we could not sleep on the side of the building next to a very busy and crazy noisy intersection, he moved us to the other quieter side. Room was great.

Newish/modern and well maintained rooms. Very clean. Amazing location. Lots of amenities everywhere. The original room was way way too lousy fronting a major intersection. Thankfully they moved us to a much quieter room. It’s a noisy are in general. The manager was terrific to deal with. Very attentive. Just be kind.

Elevator need improvement

I booked this place due to it being in the area me and my family wanted to stay in also due to it having an elevator. When we went to check in they said the elevator hadn’t been working for a month now. I have a stroller and luggage. At this property they have spiral stairs which was not gonna work for us. They lack communication letting guests know in advance that the elevator was not working.

The location was nice however the loud noise from the street was terrible at night trying to sleep

Staff was great, room was clean. The couch seemed sunken in on half, and the elevator was broken for my stay, which added 5 flights to my step count every day. Would stay here again.

My stay was pretty solid overall. The location is unbeatable, the staff is very discreet, and I appreciated that visits were allowed. The apartment has an awesome style, everything was very clean, and the bed was very comfortable. The only downside was the noise. My first room faced the main street and was VERY loud, so I asked to be moved. The second room was still noisy, but much better. They do provide earplugs, which actually help a lot. Also, the elevator broke during my stay and no solution was provided. Not a huge deal, but I would have expected a bit more accountability around that. I would definitely stay here again, but only if I can get a room facing one of the smaller/quieter streets

Very friendly staff

Staff was nice and friendly, however, the rooms and bathrooms were not very private as the bathroom had a gap that buildings in front of the hotel could see us through. Rooms were also nice but same issue - lack of privacy due to gaps in between curtains.

The room was nice and the staff was very friendly and helpful. The street that the hotel is on is pretty busy all throughout the day and night but they leave earplugs in the room if the noise is too loud for you. The only issue we experienced was the temperature of the water in the shower- it would randomly get super cold and it would take a while to warm up again making it uncomfortable to shower. Other than that, we really enjoyed our stay.

Clean room. Excellent staff. I would recommend having more toilet paper in the room without having to ask every time you need a new roll. And the windows are so thin that you can hear all the traffic in the streets. Other than that, It was good.

Amazing room, fantastic staff loads of shops around and close to bus/metro for easy travel. Highly recommend

Super clean rooms on arrival. Staff is super friendly helpful We ate at all local spots (taco cafe bar is wonderful) Popped over to El Angel on NYE, missed the earthquake LOL

Right in the middle of Reforma but near the airport. The space waa great with ample dining area, bathroom, rooms, and laundry. Great for small families and solo travelers. Communication was easy and staff spoke both Spanish and English.

Great staff!!