Overall Ratings & Reviews Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Explore Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Traveloka (259)
Other sources (2)
9.0
Exceptional
From 259 reviews
Provided by travellers on
Cleanliness
9.1
Room Comfort
9.0
Meal
8.8
Location
9.1
Service and Facilites
8.8
People often mention about Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
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Staff Friendliness (43)
Variety (42)
Taste (40)
Bedroom (39)
Hotel Area (38)
Ambiance (37)
Surroundings (36)
Family Friendly (34)
Bathroom (34)
Activity Option (31)
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Traveller Reviews Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Number of reviews per page
20
40
Customer reviews
as
abetnego s.
Staycation
10.0
/10
Reviewed 1 day(s) ago
The reception staff is helpful and friendly, the breakfast is varied and delicious, the hotel is clean, the view is good.
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M
Muliady
Leisure
10.0
/10
Reviewed 6 day(s) ago
The hotel staff was friendly and very helpful on my family vacation.
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BA
Budi A.
10.0
/10
Reviewed 5 week(s) ago
Hotel with a very beautiful view of Lake Toba, a five-star hotel with excellent service.
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Accommodation's Reply
04 Sep 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
Guest
Leisure
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly, the hotel is clean and fragrant and provides a very memorable experience
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Accommodation's Reply
04 Sep 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
M***i
Leisure
10.0
/10
Reviewed 6 week(s) ago
Very fun, very suitable for a vacation with family.
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Accommodation's Reply
04 Sep 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
M***s
Leisure
10.0
/10
Reviewed 10 week(s) ago
The incredible beauty of Lake Toba can be enjoyed directly from the hotel balcony. The facilities are comprehensive. The spa is top-notch, with views of Lake Toba while relaxing.
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3 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
H***a
Leisure
10.0
/10
Reviewed 13 week(s) ago
Overall the location is amazing and the facilities are also the best
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+3
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
M***d
Leisure
10.0
/10
Reviewed 13 week(s) ago
all staff are friendly, comfortable hotel & beautiful resort
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Accommodation's Reply
21 Jul 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
W***a
Leisure
9.7
/10
Reviewed 14 week(s) ago
The staff is very friendly and very helpful with your needs during your stay. The room is clean with cool AC. The view is not canned.. you can borrow a bicycle or motorbike if you want to travel around the hotel.
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Accommodation's Reply
23 Jun 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
FZ
Faradisa Z.
Leisure
9.7
/10
Reviewed 17 week(s) ago
The hotel staff is very friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
C***i
10.0
/10
Reviewed 18 week(s) ago
Nice and comfortable hotel, recommended for vacation.
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1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
L***a
Staycation
9.7
/10
Reviewed 19 week(s) ago
outstanding staff hospitalized, the friendlier of all and fabulous comfortable for the very nice hotels. specially for the receptionist.. good job and keep it up
4 people find it helpful
Accommodation's Reply
30 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
SM
Shintia M. S.
Leisure
9.4
/10
Reviewed 19 week(s) ago
Apart from motorbike and bicycle rental facilities, there is also a special pier that provides jet ski, canoe, water bike rentals, etc.
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Accommodation's Reply
21 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
a***e
10.0
/10
Reviewed 19 week(s) ago
Awesome, very impressive, no doubt about the service, the food, the view.
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1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
R***a
Leisure
10.0
/10
Reviewed 19 week(s) ago
the food in the restaurant is delicious but pricey. if you want to staycation in Samosir and the budget is available. choose Marina. very comfortable. impressive. you will be confused about what to eat because there are various menus for breakfast, and they are delicious. suitable for those who want to honeymoon, there are paid Vespa rentals and free bicycles for those who want to go for a walk.
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+2
1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
selviana p.
Leisure
10.0
/10
Reviewed 20 week(s) ago
The hotel is really cool, the atmosphere is comfortable and safe.
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1 people find it helpful
Accommodation's Reply
17 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
Wendy K. M.
10.0
/10
Reviewed 20 week(s) ago
I don't regret staying at Mariana, everything was okay, good and the staff were friendly
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Accommodation's Reply
17 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
A***e
10.0
/10
Reviewed 21 week(s) ago
Stayed here for 3 nights, it was amazing and no complaints. I asked for honeymoon suites, they prepared some free animals characters, and also complimentary dessert. Food in the restaurant was good, lovely view and very nice customer service in general. I would definitely stay here again if I visit Samosir next time.
2 people find it helpful
Accommodation's Reply
05 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
Anggi
Staycation
9.4
/10
Reviewed 22 week(s) ago
surely a lovely, eco and worth value hotel. breakfast was enjoyable and had a good selection. attentive staff from front office, housekeeping, restaurant, pool attendant and health club staff, but the service still can be improved from the reservation/call centre staff. our room was clean with the recyclable essentials. check-in and check-out was a swift. hotel area is modern and luxurious. overall we had a relaxing stay. everything we needed for a short visit to Samosir.
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3 people find it helpful
Accommodation's Reply
05 May 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience
Thank you sincerely for sharing your recent experience at Marianna Resort & Convention Tuktuk Samosir.
We are truly delighted to know that your stay with us was relaxing and enjoyable. Your kind words regarding our eco-conscious design, delightful breakfast, modern facilities, and the attentive service from our Front Office, Housekeeping, Restaurant, Pool, and Health Club teams mean a great deal to us. I will be sure to pass on your appreciation to them.
At the same time, we deeply value your constructive feedback regarding our Reservation/Call Centre service. Please rest assured that your comments have been shared with our leadership team, and we are committed to enhancing the consistency of service across all departments to meet the high standards you rightfully expect from a five-star resort.
It was a pleasure to welcome you, and we sincerely hope to have the opportunity to host you again for another memorable and relaxing visit to Samosir.
Sincerely,
Willy SUDERES
General Manager
A***i
Leisure
10.0
/10
Reviewed 25 week(s) ago
Ok and steady, recommended. Comfortable atmosphere.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
Number of reviews per page
20
40
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