Overall Ratings & Reviews L7 West Lake Hanoi By Lotte

The view is so beautiful, thanks KS for giving my friends a great experience

Great! My most memorable experience while staying in Hanoi

The 11th floor hallway smells of food.

clean, nice view, central location, too expensive

Everything was great. Beautiful hotel and nice rooms. Only issue was pool too small.,No matter what time we went pool was always full and no available chairs.

Friendly and enthusiastic staff, very comfortable room

Everything is going well for me hiiii.

Everything is good. Cleaning service is very good.

Everything was great, the staff was very friendly. Dinner was delicious. Breakfast buffet was delicious. Will come back soon.

Check-in staff, luggage support staff, and housekeeping staff are very friendly and enthusiastic.

Great amenities and support! Recommended.