Traveloka (32)
Other sources (2)
8.9
Very Good
From 32 reviews
Provided by travellers on
Cleanliness
9.1
Room Comfort
9.0
Meal
8.8
Location
8.9
Service and Facilites
9.0
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Traveller Reviews The Concept Hotel Batu Caves
Number of reviews per page
20
40
Customer reviews
mh
mohamad h. s. b. o.
8.5
/10
Reviewed 6 week(s) ago
Comfortable and friendly staff. Can stay here again..
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Accommodation's Reply
17 Jun 2025
Best regards! Thank you and we look forward to welcoming you again.
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t
tuti
9.4
/10
Reviewed 6 week(s) ago
The hotel is ok, but the TV channel selection is not that great and the location is next to the highway which is noisy. Otherwise, the hotel cleanliness is tip top. Comfortable.
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Accommodation's Reply
16 Jun 2025
Hello Tuti! Thank you for this review and we look forward to welcoming you again.
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K***A
10.0
/10
Reviewed 13 week(s) ago
Very good and comfortable, spacious room
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Accommodation's Reply
02 May 2025
Thank you for this valuable review and we always welcome you back.
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A***A
9.7
/10
Reviewed 23 week(s) ago
Such a nice place to stay. Clean and friendly staff. Highly recommended
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Accommodation's Reply
24 Feb 2025
Thank you for recommending us to other travelers and please come again.
K***A
10.0
/10
Reviewed 29 week(s) ago
quite comfortable and safe and clean
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Accommodation's Reply
09 Jan 2025
Thank you for this valuable review and we always welcome you back.
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M***a
9.4
/10
Reviewed 29 week(s) ago
The best thing about this hotel is that it's close to Batu Caves, so it's nice😍😍
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Accommodation's Reply
09 Jan 2025
Thank you for this excellent review and we always welcome you back.
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D***N
5.0
/10
Reviewed 40 week(s) ago
I never stay at room I can't cancel and can't change the date.
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Accommodation's Reply
24 Oct 2024
Hi Damendran Damendran! You should contact Traveloka team for necessary assistance instead of giving an invalid review here as you never checked-in.
AS
ABDUL S.
8.8
/10
Reviewed 44 week(s) ago
At first I was confused about finding the hotel, because it is located on the 2nd floor of the mall and you have to enter from the back of the mall.
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Accommodation's Reply
01 Oct 2024
Hi! You gave the wrong review because our entrance and lobby are on the ground floor.
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A***n
9.4
/10
Reviewed 45 week(s) ago
Its very god hotel near batu caves. The staff is very friendly.
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Accommodation's Reply
19 Sep 2024
Thank you for the honest review and we look forward to welcoming you again.
z***n
Business
8.5
/10
Reviewed 48 week(s) ago
Everything is good ☺. View is good.
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Accommodation's Reply
06 Sep 2024
Thank you for the good review and we hope to see you again on your next business trip.
S***i
Business
6.4
/10
Reviewed 57 week(s) ago
TV x can watch. lit but loading. no mineral bottles in the room. parking is difficult. jammed in front of the hotel. but the room is beautiful. sleep comfortably.
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Accommodation's Reply
29 Jun 2024
Greetings! You are welcome to contact our 24-hour reception desk for the necessary assistance regarding the TV during your stay. Each floor has a water station with an unlimited supply of hot, cold and warm. Finally, there is plenty of public parking around the hotel building.
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i***o
Transit
8.2
/10
Reviewed 60 week(s) ago
hotel ok.. blik ok comfortable. just 1 night stay. only parking pyh ckit bl late at night. industrial area. The price is reasonable.
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Accommodation's Reply
01 Jun 2024
Thank you for this valuable review and we look forward to seeing you again.
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MR
M Rahmi
9.4
/10
Reviewed 77 week(s) ago
Very clean, helpful CS. Affordable price. Thank you.
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Accommodation's Reply
09 Feb 2024
Hi Mustika Rahmi! Thanks for the good review and we hope to see you again.
MM
Mastri M.
9.7
/10
Reviewed 94 week(s) ago
Clean, comfortable, hotel very close to Batu Caves.
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Accommodation's Reply
09 Oct 2023
Hello Master! Thank you for this valuable review and please come again.
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AL
AMANEE L.
9.4
/10
Reviewed 95 week(s) ago
Very impressed. If I have the opportunity to travel to Kuala Lumpur, I will definitely go back and stay here. The staff take very good care of us.
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Accommodation's Reply
19 Oct 2023
Hi Amanee Lateh! Thanks for the good review and we are glad to hear that you enjoyed our hospitality. Till we meet again.
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