Heya Costel Syariah

Explore Heya Costel Syariah
9.2
Exceptional
From 173 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.2

Meal

8.8

Location

9.1

Service and Facilites

9.2

People often mention about Heya Costel Syariah
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Staff Friendliness (33)
Ambiance (32)
Bedroom (32)
Family Friendly (29)
Room Space (28)
Accessibility (26)
Surroundings (25)
Wifi (24)
Bathroom (24)
Hotel Area (23)
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Traveller Reviews Heya Costel Syariah

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The check-in period is 2:00 PM. But I arrived at 12:00 PM, planning to leave my luggage first. A few minutes later, the receptionist said I could check in because the room was ready. The receptionist was friendly. I was very happy. The room was clean, like a hotel. The bathroom was inside. You could get drinks from the dispenser outside. You could order food and drinks here. It felt comfortable and safe. The AC was cool. There was a prayer mat too. There was an ironing place outside the room, the best.
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V***r
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Transit
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6.4
/10
Reviewed 4 week(s) ago
There are a lot of mosquitoes in the room, sis. I suggest spraying mosquito repellent first if the room is empty.
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1 people find it helpful
Trisna N. I.
icon-Business
Business
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9.4
/10
Reviewed 10 week(s) ago
This hotel is indeed as clean and comfortable as it gets. There is a receptionist ready to help with check-in. The room is clean, the pillowcases are clean & fragrant, the AC is very cold, there are 2 glasses in the room, drinking water is outside the room, you get towels, toothbrush & toothpaste, and soap. Wifi is available, but the signal is a bit weak inside the room. The location is a bit in from the main road, so it is not noisy at night. There are many food and snack sellers not far from the hotel. Initially intended to stay 2 days, so I extended it because I felt at home here.
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+2
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Muhammad A. A.
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Staycation
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9.4
/10
Reviewed 12 week(s) ago
The hotel is so comfortable, I just lay down for a bit and immediately wanted to sleep. Thank you for your service.
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N***a
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Staycation
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9.4
/10
Reviewed 14 week(s) ago
I've lost count of how many times I've stayed here. It's always a regular whenever I visit Pekanbaru.
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N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Best. Very good ⭐️⭐️⭐️⭐️⭐️ If you go to Pekanbaru, staying here is highly recommended.
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riyanto
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
Everything is okay, only the AC is not cold enough.
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g***o
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Staycation
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10.0
/10
Reviewed 18 week(s) ago
This is my first time finding a sharia-compliant boarding house that's nice and comfortable, with hotel-like facilities. It even has hot water, even though Pekanbaru is already hot. It's great for those bringing babies to enjoy the warm water baths. I'll be staying here again next time.
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D***a
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Leisure
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9.1
/10
Reviewed 19 week(s) ago
The staff are friendly and there is a place for ironing and cooking too.
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Jumiar k.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Will come here again, highly recommended
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3 people find it helpful
Jumiar k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Everything is okay for just sleeping 🫰
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H***h
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
The room was very comfortable, clean, and the quality was excellent for the price. You won't regret staying here. I'll definitely stay here again next time I'm in Pekanbaru.
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2 people find it helpful
J***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
A must-try! Staying overnight and enjoying the culinary delights of Pekanbaru is definitely worth it. It's close by, and perhaps in the future, there will be a generator. So when the power goes out, it won't go out. Other than that, it's worth it.
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yenni a.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The hotel staff was very friendly from check-in to check-out. The cleanliness was excellent, and the other facilities are highly recommended. Staying at Heya Costel Syariah Pekanbaru was a great experience. If I ever have time to visit Pekanbaru again, I'd love to stay here again. 😀
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r***o
icon-origin-TRAVELOKA
8.1
/10
Reviewed 24 week(s) ago
The hotel is nice and fairly clean. However, the access road is very narrow and difficult to see from the main road.
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Accommodation's Reply
21 Apr 2026
Thank you for your review! 🙏 We are delighted to hear that our hotel was clean and beautiful. We apologize for any inconvenience caused. Our hotel is located near the main road and is accessible from many routes. We look forward to seeing you again soon! 😊
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F***l
icon-Medical
Medical
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10.0
/10
Reviewed 24 week(s) ago
Finally found a suitable and comfortable place at a standard price when I had business in Pekanbaru.
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Accommodation's Reply
17 Apr 2026
Thank you so much for your review. We hope to welcome you back to Heya Costel Syariah again.
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J***n
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10.0
/10
Reviewed 25 week(s) ago
Overall, it's good, clean, and tidy, and the staff are excellent. I recommend it if you're looking to stay overnight.
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Thank you very much for your review. We hope to serve you again.
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T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The hotel is great, really cool, and comfortable for families. The staff is also great. Absolutely the best 🔥
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Thank you so much for your review! We hope to see you again, Kak.
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m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
The hotel staff was friendly, but the towel hanger in the bathroom was broken, and there was no hot water, only cold water.
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Accommodation's Reply
17 Apr 2026
Thank you for your review and feedback. We apologize for the inconvenience regarding the towel rack. We will address it immediately. Your feedback is very valuable to us and will be a starting point for future improvements. We hope to see you again.
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Dany W. P.
icon-Medical
Medical
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10.0
/10
Reviewed 26 week(s) ago
The rooms are clean, well-ventilated, have ample open space, and smoking is strictly prohibited inside. 👍
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2 people find it helpful
Accommodation's Reply
04 Apr 2026
Thank you for leaving a review. We look forward to seeing you again.
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