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Traveller Reviews Heya Costel Syariah
Number of reviews per page
20
20
40
40
Customer reviews
N***a
Staycation
9.4
/10
Reviewed 5 day(s) ago
I've lost count of how many times I've stayed here. It's always a regular whenever I visit Pekanbaru.
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N***i
9.4
/10
Reviewed 2 week(s) ago
Best. Very good ⭐️⭐️⭐️⭐️⭐️ If you go to Pekanbaru, staying here is highly recommended.
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riyanto
8.8
/10
Reviewed 3 week(s) ago
Everything is okay, only the AC is not cold enough.
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g***o
Staycation
10.0
/10
Reviewed 4 week(s) ago
This is my first time finding a sharia-compliant boarding house that's nice and comfortable, with hotel-like facilities. It even has hot water, even though Pekanbaru is already hot. It's great for those bringing babies to enjoy the warm water baths. I'll be staying here again next time.
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D***a
Leisure
9.1
/10
Reviewed 6 week(s) ago
The staff are friendly and there is a place for ironing and cooking too.
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Jk
Jumiar k.
9.4
/10
Reviewed 7 week(s) ago
Will come here again, highly recommended
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2 people find it helpful
Jk
Jumiar k.
Staycation
9.4
/10
Reviewed 7 week(s) ago
Everything is okay for just sleeping 🫰
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H***h
Business
9.7
/10
Reviewed 7 week(s) ago
The room was very comfortable, clean, and the quality was excellent for the price. You won't regret staying here. I'll definitely stay here again next time I'm in Pekanbaru.
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1 people find it helpful
J***h
10.0
/10
Reviewed 9 week(s) ago
A must-try! Staying overnight and enjoying the culinary delights of Pekanbaru is definitely worth it. It's close by, and perhaps in the future, there will be a generator. So when the power goes out, it won't go out. Other than that, it's worth it.
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ya
yenni a.
Business
9.4
/10
Reviewed 9 week(s) ago
The hotel staff was very friendly from check-in to check-out. The cleanliness was excellent, and the other facilities are highly recommended. Staying at Heya Costel Syariah Pekanbaru was a great experience. If I ever have time to visit Pekanbaru again, I'd love to stay here again. 😀
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r***o
8.1
/10
Reviewed 10 week(s) ago
The hotel is nice and fairly clean. However, the access road is very narrow and difficult to see from the main road.
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Accommodation's Reply
21 Apr 2026
Thank you for your review! 🙏 We are delighted to hear that our hotel was clean and beautiful. We apologize for any inconvenience caused. Our hotel is located near the main road and is accessible from many routes. We look forward to seeing you again soon! 😊
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F***l
Medical
10.0
/10
Reviewed 11 week(s) ago
Finally found a suitable and comfortable place at a standard price when I had business in Pekanbaru.
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Accommodation's Reply
17 Apr 2026
Thank you so much for your review. We hope to welcome you back to Heya Costel Syariah again.
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J***n
10.0
/10
Reviewed 12 week(s) ago
Overall, it's good, clean, and tidy, and the staff are excellent. I recommend it if you're looking to stay overnight.
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Thank you very much for your review. We hope to serve you again.
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T***a
10.0
/10
Reviewed 12 week(s) ago
The hotel is great, really cool, and comfortable for families. The staff is also great. Absolutely the best 🔥
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Thank you so much for your review! We hope to see you again, Kak.
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m***d
8.5
/10
Reviewed 12 week(s) ago
The hotel staff was friendly, but the towel hanger in the bathroom was broken, and there was no hot water, only cold water.
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Accommodation's Reply
17 Apr 2026
Thank you for your review and feedback. We apologize for the inconvenience regarding the towel rack. We will address it immediately. Your feedback is very valuable to us and will be a starting point for future improvements. We hope to see you again.
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Dany W. P.
Medical
10.0
/10
Reviewed 13 week(s) ago
The rooms are clean, well-ventilated, have ample open space, and smoking is strictly prohibited inside. 👍
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2 people find it helpful
Accommodation's Reply
04 Apr 2026
Thank you for leaving a review. We look forward to seeing you again.
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AA
Aishah A.
8.5
/10
Reviewed 19 week(s) ago
Clean, neat, and fragrant.. Just a suggestion, if possible, the glass for decoration should be a little bigger.
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Accommodation's Reply
04 Apr 2026
Thank you for your review and feedback, Kak. Your information is very valuable to us and will be a starting point for future improvements. We hope to welcome you back again.
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S***i
8.5
/10
Reviewed 28 week(s) ago
The only thing missing from this heya is the tissue which is missing.. everything else is good..
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2 people find it helpful
Accommodation's Reply
04 Apr 2026
Thank you for your review and feedback, Kak. Your information is very valuable to us and will be a starting point for future improvements. We hope to welcome you back again.
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as
aditya s. n.
9.7
/10
Reviewed 31 week(s) ago
Highly recommended, affordable price, great rooms, not a dirty place, so it's comfortable to stay in, perfect for families.
I'll be back next time I'm here.
Aditya Bali
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1 people find it helpful
Accommodation's Reply
04 Apr 2026
Dear Aditya, Thank you very much for your review. We sincerely hope to welcome you back to Heya Costel Syariah again.
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M***a
Leisure
10.0
/10
Reviewed 32 week(s) ago
The place is very comfortable. It smells good and is clean. The staff is also very friendly. I'd love to go back if I get the chance.
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Accommodation's Reply
04 Apr 2026
Thank you very much for your review. We hope to welcome you back to Heya Costel Syariah again.