Overall Ratings & Reviews Ivy Luxury Hotel & Apartment

Space/facilities: clean, fragrant, fully equipped, as described Price: affordable Location: central, near West Lake, convenient for travel

Great, clean, reasonable price, full amenities

Friendly staff, enthusiastic service, clean room!

Stayed for 2 days. 1 day the drain was clogged, 1 day the toilet was clogged. The ground floor was locked. There was no receptionist on duty.

Room is old and dirty but very close to attractions

Need to change the shower faucet to have a large and small water pressure rotation mode

Beautiful location, convenient, spacious room, beautiful street view, worth the money I spent thanks

Not a hotel but more like a motel, too old, old toilet, mattress hasn't been cleaned for a long time and is very itchy.

The room is convenient but the bathroom and living room are not clean. The hallway is not aesthetically pleasing and the room smells bad.

The reception and room quality are quite good. The downside is that parking is not free, the hotel security charges 100k/night. Even the water seller next door charges 50k/morning shift with the excuse that parking is on his property, while the sidewalk is public.

The quality of the bedroom and living room is quite okay, modern, beautiful and airy view. However, the bathroom looks rustic, dirty tiles, old and leaky shower, rickety toilet. Everything in this room is chill until entering the bathroom. The receptionists are enthusiastic and cute. However, they clean around the afternoon (3-4pm) and they don't seem to read the notice board on the door, so if you don't want to be disturbed, remember to lock the door.

The room is clean, the room maid is friendly and the view is great. I love it.

Dusty floor, bed and table. The bed cover is so dusty that makes me irritation. I must clean all by myself including mopping the floor and wipes the table. Really shitty hotel I've ever been.

Phòng nhận không giống hình trên web đăng tải lúc đặt, phòng cũng ổn, nhưng so với hình xem lúc đặt thì khác hoàn toàn, toilet nhỏ xíu và cũ. Chăn thì không có ruột chỉ có vỏ bọc chăn. Nói chung là hơi thất vọng