The staff was not very friendly in serving me, I felt blamed and guilt tripped because I ordered via the application, they said it was more expensive than ordering directly, even though I was from another city and didn't know there were many inns around there, I ordered via the application because it was to guarantee getting an inn close to the event location, rather than having to look for it directly going around the city, the hot water was also not optimal so I was cold, the internet connection was bad