Overall Ratings & Reviews Hotel Aristo

Nice stay. Nice staff. Good location.

It was excellent.

Overall a great property with excellent customer service and great location in center of the city with plenty of restaurants and bars to pick from. My only twonissues is that TV was missing a remoted and the pillows are way too small and flat.

Very, very nice hotel. Breakfast is excellent. Room and bathroom are both excellent as well. It’s close to cafes, restaurants and the main Białystok town center.

Great Hotel with friendly staff, I strongly recommend this hotel to anyone coming to Bilaystok!

All was perfect except for the restaurant being close after 8:00pm, but I believe that's temporary Covid repercussion. Hotel highly recommended.

Was very difficult to find the apartment, when was dark better describtion would be appreciated

Very clean, definitely worth buying the breakfast, you do need to pay for printing at the reception desk (5 pages = 1 PLN), the hotel accepts only cards and Polish money and does not exchange currency. The hotels.com specials very nice, unfortunately I had a disability flare that I needed to stay an extra day so I had to move to a more expensive room and his pay the hotel directly because it is very full because it is a really good hotel. It's located right at the edge of The Pedestrian Zone and the three most common places to visit and it's convenient to both Rail and bus stations, so it's a great location but it's busy so if you get sick they will do their best but you we'll have to move rooms and pay full price. Otherwise an excellent experience, the breakfast is worse the extra cost. The hotel is accessible except there are three stairs up to the entrance and the staff are not allowed to help with wheelchairs only bags. Remember in Eastern Europe stuff may seem brisk but that's not meant to be rude just efficient, same as the stuff who speak only polish might avoid you or leave to find someone who knows your language because they don't wish to offend you by creating an awkward situation, an American guest was having trouble grasping the cultural differences why I mentioned in this. Hotel has good soundproofing but I recommend earplugs and eye masks due to the location the street can be noisy oh, there is climate control however if you want fresh air then byo sleep kit.

20.07.2019 REMINDER : Message number 4 shipping . Hello, dear representatives of the hotel Aristo. During the 11 / 07 /2019my wife and I stayed at your hotel. During our stay on 12/07/2019 around 10.00, going to the toilet, I caught my right foot on the marble step. - , but unfortunately it was in two parts. the center was broken. during the fall! I stretched my arms forward and the phone slid straight into the toilet. the door of the shower opened inside the shower. And it saved me from hitting. The hotel employee asked us to write a complaint. what we did. In the letter we described how this happened, and demanded compensation for the telephone and moral damage caused 200 euros. Where are the technical services of the hotel and what are they looking at? ? ? I hope for your caution and respect for hotel clients. Sincerely, Gennady Kuperman. P.S. I asked the hotel employee to go to the police! she answered no. probably it was my mistake. but better later than never .I would like to get an answer at what stage is my complaint, which I referred to the hotel administration. I will ask you to get an answer within seven days, otherwise I will have to contact my lawyer. I would not want this case to take an unpleasant turn and affect the reputation of your hotel. Photos are attached

Confusion around half board. Hard to get information about how to book salon, I expected to be blue to do this at reception. Good location, huge room

A truly amazing hotel!! Impeccably designed and furnished with beautiful marble throughout and fine furnishings and a wonderful staff.

Good service, great location, good food, fabulous breakfast, and very clean

Did not spend a lot of time in the hotel as it was a brief stay for business but it was clean, well appointed and very good value for money. The location was also convenient for the centre of town.

Only stayed one night. Room was clean, if a bit cramped.

Hotel w bardzo dobrym miejscu, nie wart jednak swojej ceny. 265pln/noc to stanowczo zbyt wysoka cena na standard hotelu. Czajnik w pokoju, ale bez kawy. Śniadanie serwowane do pokoju, niewielka porcja i mały wybór.

Lokalizacja świetna, może być problem z zaparkowaniem (brak prywatnego parkingu). Dostaliśmy pokój na IIIp, ktory miał skosy w suficie, stanowiące zgrożenie dla głowy. ostrzegam przed tym. Poza tym czysto, obsługa miła, śniadanie smaczne.

Jak zwykle super.

Zarówno hotelowa obsługa jak i wspaniałe jedzenie w restauracji zasługuje na najwyższą ocenę i najlepsza opinie. Co do pokoi w zależności na jaki się trafi. Ja niestety ostatnio trafiłam na kliteczkę na 3 piętrze. W niektórych pokojach zdarzają się iż meble np fotele z eko skóry są obdrapane i zniszczone (na co warto by było aby zwrócił uwagę właściciel gdyż wygląda to mało estetycznie)

Schöne zenteale Lage...schönes gepflegtes modernes Hotel...tolles Frühstück....

Hyvä sijainti, hyvä huone ja hiljainen, hyvä aamupals