Loved it

They don't have TV on the apartment

El proceso de check-in fue fácil porque había una señora en el área del lobby disponible para atendernos. Ojo con el tema del estacionamiento, ya que el hotel no tiene lugares designados. Tienen que estacionarse en la calle. Tuvimos el placer de que Mar nos atendiera; tiene una excelente actitud y nada que ver con los siguientes detalles que voy a mencionar de la propiedad: El hotel tenía muy poca vajilla, ollas y sartenes. Les recomiendo traer todo lo que crean que puedan necesitar para cocinar. Los gabinetes de la cocina estaban sueltos. Uno de los baños tenía una tubería reventada y cada vez que usábamos el lavabo para lavarnos las manos goteaba hasta que se desbordaba. Las cortinas estaban rotas. La mesa de la cocina era muy frágil. Las sillas de la barra de la cocina tenían la pintura saltada y hacían mucho ruido. Nuestra habitación nos la entregaron sin televisor y tuvimos que esperar a que nos lo llevaran (seguro se lo llevaron para ver el Mundial 😂). El internet no funciona bien. Son inconvenientes menores que se fueron acumulando. Si se hospedan aquí, tengan en cuenta que su habitación podría tener estos mismos detalles. Pero el área es muy bonita y está a una cuadra del malecón por esa razón estamos contentos

Amazing room, for the price and loved everything about it. Wouldn’t recommend it more. it’s a bit far from the malecón main area but the location it’s placed in is also beautiful. Would stay again.

Staff friendly and helpful. Room was immaculate upon arrival and had everything needed for a weekend stay.

Super clean-super nice- very quiet- lovely great view -the people that work here amazing -honestly I can’t say enough. The pool is amazing. There’s a barbecue here that’s fantastic. There’s an elevator so you don’t have to carry your luggage all the way up the stairs although there’s a very lovely staircase the rooftop pool that’s nice too. I really love it. I love it so much I’m staying longer.

Very good choice

It’s been great. I’ve enjoyed it. The view is good. The room is great super nice. The furniture is fresh & everything’s clean. The staff is so nice so polite so kind there’s beautiful birds singing outside. There’s a little convenience store next-door down the street. There’s some restaurants right on the ocean. You can walk to everything there’s a café next-door, which is amazing.You can hear the traditional sounds of the city of Mazatlan for an hour or so at night. A cheerful reminder that you’re in Mexico! the room darkening window drapes were perfect. The AC works fantastic. The shower is big and Lovely is a washer and dryer. That’s amazing. The entrance to the building is locked 24 hours a day. I’ve extended a couple times thanks Claudia and staff for all your attention and wonderful kindness

The apartment(s) itself were clean and nicely furnished. However, once we opened the sleeper sofa, the mattress was disgusting. Full of stains. The towels in the bathroom(s) were so dirty that we called the manager on duty to complain about both issues. We were moved to another unit and the situation was just as bad. We were sending the manager (who was out of town) pictures of the stained mattresses, towels and sheets!! Some stained in yellow and some with what seemed like blood! We were upgraded to a two bedroom room, and bought our own towels. The manager, Claudia, was very apologetic and tried to help us but the place, although it is very pretty from the outside and has very nice furnishings lacks cleanliness. No hangers in the closets, no toilet paper in the bathrooms (we had to ask for it). And to top it off, electricity was cut off on Monday May 18th due to lack of payment. We saw how Claudia was contacting the electric company paying by phone each of the 21 units that were cutoff. It is a shame that such a nice place is so uncared for.

Room very clean and organized and so much provided, very well equipped. Lovely and amazing staff who make the check in process so smooth and staff very helpful and friendly. The view was amazing . No complaints!!!

El servicio es bueno y las habitaciones están lindas y muy cómodas.

The people that worked on site were super friendly, interactive with me. I felt like a guest in their home not just a stranger on a holiday

The location was fantastic, we enjoyed the walkability of the location. The building does seem to be along a transportation hub at night though, there were vehicles with loud music constantly driving past. To be fair it didn't bother me as I am a sound sleeper but others in our groip noticed. The bed was comfortable and the sheets we clean. The bathroom shower, toilet, and sink were all clean but the place could use a deep cleaning along walls and high touch area as they were grubby. The rooftop was great, my kids used the pool most evenings. It was a clean well maintained, a great spot to watch the sunset and cruise ships go in and out and saw it cleaned daily. It also had a bbq area we saw utilized a few times. Overall we were happy with this property.

Very cozy and clean unit. Location in very good. Two steps for the malecon and short walk to Plaza Machado. Somewhat noisy at times, especially week end with traffic and loud music in the passing cars. Could be better equipped for longer stays (very limited cooking and cleaning utilities. Nice roof top pool with very limited seating

There’s no kitchen utensils, barely plates and glasses. And they only gave us one toilet paper for one week. The location is okay, but if you plan to rest, choose another place because is so close to bars with noisy music and so close to the avenue with a lot of cars passing by with loud music. There’s no security, and the checkin and checkout process is just to leave the key hidden. The coffee machine was super dirty that we did not want to use it, the towel and toilet hanger in the bathroom were broke, and the blankets smell horrible. I had to wash everything again.

All was great. Staff was very nice but there were a shortage of plates and bowls and pots and pans for cooking.

We had a view of a brick wall. Pool area is small and good for 2 couples max

Clean room

Location clean rooms

The condo was clean clean and was in a great location. Although utensils and essentials like a kettle, saucepan dishcloth, broom are very much needed. Also no hairdryer. Concierge were there from time to time and very friendly and helpful. The location is close to the Boardwalk and many restaurants. Streets are very noisy in the evenings.