Hotel and staff all excellent. Definitely 5* from the moment we checked in until we checked out the staff could not do enough for you. After a long day visiting attractions in the searing Seville heat always asked if we needed water which was a lovely gesture. The hotel is ideally situated in the centre of Seville close to the Cathedral and the Real Alcazar. The shops, bars and restaurants are on the doorstep. If visiting make sure you visit the area if Triana it is amazing for Tapas. It is just across the river which you can get to over the bridge. The atmosphere at night is amazing especially at weekends. We will visit Seville again in the future and the Mercer Plaza will be the only place we will stay. I nearly forgot the views from the upstairs terrace are breathtaking.

Very clean. Extremely courteous staff, with high attention to detail. Personalized service. All around excellent!

Loved my stay at the hotel! Only sad it didnt last longer. Note - the pool and the terrace are really small. It was good for my needs as a solo traveler but someone with a family or kids may not find this good enough. The staff was pleasant and always happy to help. Again, would stay there 100% if I go back to Seville.

A very classy 5 star hotel. Great service, beautiful rooms and a perfect location.

Perfect stay. Perfect location. Lovely hotel with gracious staff. A winner!

Best place we have stayed in all of Europe!

Fantastic location. Breakfast was excellent and the staff are so friendly. Our room was enormous and very well appointed. The rooftop terrace was a real highlight with amazing views. Highly recommend

This is by far the best staff we’ve ever met. They pampered us during our stay, guide and befriended us as well. The hotel is beautiful and located in the heart of town. Clean rooms, comfortable beds, big showers (conveniently separated from the toilet!), hardwood floors. The breakfast is EXQUISITE!!! What a treat!!! We can’t recommend this place enough.

Wonderful location and property.

The room was lovely, amazing staff, great location

Location was fantastic, room was spacious and most of all the staff at front desk were all very friendly and helpful. Wonderful first impression of Sevilla.

Amazing location, terrific staff, impeccable, rooms, very modern decor and amenities. One of the best rooftops in town as well. Would definitely recommend and would stay here again without a doubt.

Staff was amazing. Great location!

Extremely welcoming staff, excellent breakfast, very clean rooms. Will stay here next time I’m in Sevilla!

Great location, great service, great quality.

Superb location and very clean. Great for a short city trip.

The staff are super gentle and servicing. Hotel was magnificent and the location is the best in town.

Amazing hotel. Staff exceeded all expectations. Very well designed.

Perfect location, professional and helpful staff, clean and comfortable room

The service was exceptional, very warm and friendly.