9.3
Exceptional
From 177 reviews
Provided by travellers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.3

Location

9.1

Service and Facilites

9.4

People often mention about Hotel Santika Lahat
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Staff Friendliness (24)
Bedroom (23)
Hotel Area (22)
Bathroom (21)
Taste (21)
Ambiance (20)
Variety (20)
Room Space (19)
Wifi (18)
Soundproof (16)
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Traveller Reviews Hotel Santika Lahat

Number of reviews per page
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40
Customer reviews
B***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
More varied food menu
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Accommodation's Reply
17 Sep 2025
Dear Valued Guest, Warm greetings from Hotel Santika Lahat. Thank you for your time and consideration in sharing your review of your stay at Hotel Santika Lahat. Your feedback regarding the variety of our menu items is very valuable to us. We will take this into account as we strive to continuously improve the quality and variety of our offerings to provide a more satisfying culinary experience. We look forward to welcoming you back on your next visit with even better service. Sincerely, Hotel Santika Lahat Management
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Quiet and comfortable for resting. I will return
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, Warm greetings from Hotel Santika Lahat. Thank you for your review of your stay at Hotel Santika Lahat. We are delighted to learn that the calm and comfortable atmosphere we provide has provided a good quality of rest for you. We look forward to welcoming you back again in the future with our consistently excellent service. Sincerely, Hotel Santika Lahat Management.
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Asri W.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Clean and spacious room, clean room, clean bathroom, good location and friendly staff.
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Accommodation's Reply
01 Sep 2025
Dear Ms. Asri, Warmest greetings from Hotel Santika Lahat, Thank you for taking the time to share your experience staying at Hotel Santika Lahat. We are very pleased to know that Ms. Asri was satisfied with the cleanliness of the room, the comfort of the bathroom, the location of our hotel, and the friendly service from the staff. Your positive feedback motivates us to continue to maintain the quality of service and provide the best experience for every guest. We look forward to welcoming Ms. Asri back on your next visit to Hotel Santika Lahat. Sincerely, Hotel Santika Lahat Management
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Clean and comfortable rooms, soundproof and friendly staff
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Accommodation's Reply
01 Sep 2025
Dear Guest, Warmest greetings from Hotel Santika Lahat. Thank you for your positive review of your stay at Hotel Santika Lahat. We are pleased to know that the comfort of our rooms, the quality of the soundproofing, and the friendliness of our staff have left a good impression on you. This feedback motivates us to continue improving our services so that every guest feels comfortable during their stay. We look forward to welcoming you back to Hotel Santika Lahat on another occasion. Sincerely,. Hotel Santika Lahat Management
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Next time I go to Lahat, I'll definitely stay at Santika Lahat. It's great.
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Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Warmest greetings from Hotel Santika Lahat. Thank you for your positive review. We are delighted to hear that you were satisfied with your stay at Hotel Santika Lahat. We are delighted to hear that you plan to return to Santika Lahat on your next visit. We will continue to strive to provide the best service to ensure every visit is memorable. See you again on your next visit. Warmest greetings from all of us at Hotel Santika Lahat. Sincerely,. Management of Hotel Santika Lahat
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Yenny C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The service is good there, basically everything is good, only one thing that needs to be fixed is the water for the shower is too small when it comes out, everything else is good
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Accommodation's Reply
15 Jul 2025
Dear Ms. Yenny C, Warm greetings from Hotel Santika Lahat. Thank you for taking the time to share your experience during your stay at Hotel Santika Lahat. We are very pleased to know that you were satisfied with the service and facilities we provided. Your feedback regarding the slow shower water pressure is also very much appreciated. We will follow up on this immediately to provide better comfort on your next visit. We look forward to welcoming you back in the future. May you and your family always be healthy and happy. Sincerely, Hotel Santika Lahat Management
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Lisda W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Everything is good from the staff and the service, and the breakfast menu is also suitable for children. My family and I always stay here when we go to Lahat. Alhamdulillah.
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Accommodation's Reply
25 Jun 2025
Dear Mrs. Lisda, Warm greetings from Hotel Santika Lahat. Thank you for taking the time to give us a positive review. We are very pleased to know that Mrs. Lisda and her family are satisfied with the service of our staff, facilities, and breakfast menu that we provide, especially those that are suitable for children. It is an honor for us to be the choice of Mrs. Lisda and her family every time they visit Lahat. Hopefully we can always provide the best comfort and service on every visit. See you again at Hotel Santika Lahat, Mrs. Lisda. Warm regards, Hotel Santika Lahat Management
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venny s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Clean rooms, friendly staff, delicious food.
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Mrs. Venny, Warm greetings from us at Hotel Santika Lahat. Thank you for taking the time to give us a review. We are very pleased to know that Mrs. Venny is satisfied with the cleanliness of the room, the friendliness of our staff, and the dishes we serve. Mrs. Venny's review is truly an encouragement for our entire team to continue to provide the best service for every guest. We hope to welcome Mrs. Venny back on the next occasion and provide an equally memorable experience. If you have any input or special needs for your next visit, please do not hesitate to contact us. Sincerely,. Hotel Santika Lahat Management
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Ade S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Great. Comfortable and clean according to the price.
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Accommodation's Reply
24 May 2025
Dear Mr. Ade, Warm greetings from Hotel Santika Lahat,. Thank you for the positive review that Mr. Ade gave regarding your stay experience at Hotel Santika Lahat. We are very happy to hear that Mr. Ade felt comfortable and satisfied with the cleanliness and our services that were in accordance with expectations. Reviews like this are a motivation for us to continue to maintain and improve the quality of service in the future. We look forward to your return visit at another time. Sincerely,. Management of Hotel Santika Lahat
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W***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The price 😱 It seems like the price needs to be adjusted again. The Hollywood room, in other cities such a room can be priced at 300 thousand.
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Accommodation's Reply
18 May 2025
Dear Mr. Wido Rolanda, Warm greetings from Hotel Santika Lahat. Thank you for taking the time to review Hotel Santika Lahat. We greatly appreciate your feedback regarding our room rates. We would like to inform you that prices may vary depending on location, facilities, and booking period. However, in order to always get the best prices and exclusive offers, we highly recommend making your booking through the MySantika application. Through the MySantika application, Mr. Wido can enjoy: ✅ The best prices available. ✅ Member points that can be exchanged for various rewards. ✅ Special promotions and exclusive member offers. We hope to welcome Mr. Wido back on another occasion, of course with an even more memorable stay experience. Warm Regards, Hotel Santika Lahat Management
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A***N
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Thank you for the comfort. Will continue to stay at this hotel if I visit Lahat ☺️☺️
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Accommodation's Reply
13 May 2025
Dear Mr. Agus, Warm greetings from Hotel Santika Lahat, Thank you for your positive review. We are very happy to hear that you felt comfortable during your stay at Hotel Santika Lahat. We look forward to welcoming you back on your next visit. Hopefully every experience of your stay with us will always be enjoyable. Warm regards, Management of Hotel Santika Lahat
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Alexander
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Strategic location, comfortable rooms, delicious breakfast.
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Accommodation's Reply
13 May 2025
Dear Mr. Alexander, Warm greetings from Hotel Santika Lahat, Thank you for the time that Mr. Alexander took to provide a review of your stay at Hotel Santika Lahat. We greatly appreciate Mr. Alexander's appreciation for the strategic location, room comfort, and the quality of the breakfast that we provide. As additional information, the location of Hotel Santika Lahat is also very close to the shopping center/CitiMall and the Lahat City Government. This positive input is a motivation for us to always improve the quality of service and facilities for the comfort of all guests. We look forward to Mr. Alexander's return visit in the future. Sincerely,. Management of Hotel Santika Lahat
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BUHAIRI
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Hotel service is very professional, the hotel staff are very friendly and kind, basically satisfied with this hotel, it does not disappoint.
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Mr. Buhairi, Thank you for choosing Hotel Santika Lahat and taking the time to share your stay experience with us. We are very happy to hear that you are satisfied with our service and feel comfortable with the friendliness of our staff. Your positive review is a great motivation for our entire team to continue providing the best service. We look forward to your next visit to Hotel Santika Lahat. Warm regards,. Management of Hotel Santika Lahat.
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RAHMAT D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Nice hotel, friendly staff, really delicious breakfast and lots of menus.
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Accommodation's Reply
17 Apr 2025
Dear Mr. Rahmat D, Warm greetings from Hotel Santika Lahat. Thank you for choosing Hotel Santika Lahat as your place to stay and for taking the time to give a very positive review. We are very happy to hear that you feel comfortable with our services, especially the friendliness of the staff and the quality and variety of the breakfast menu that we serve. Your satisfaction is our motivation to continue to maintain and improve the quality of our services. We hope to welcome you back on your next visit, and may your stay experience always be enjoyable with us. Warm Regards. Hotel Santika Lahat Management
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l***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
good service, good food, close access to the city
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Accommodation's Reply
17 Apr 2025
Dear Valued Guests, Warm greetings from Hotel Santika Lahat. Thank you for taking the time to provide a review and share your experience during your stay with us on April 1-3, 2025. We are very pleased to know that you are satisfied with our service, enjoyed the taste of the food served, and felt comfortable with the strategic location of the hotel and its proximity to the city center. Positive reviews like this are the spirit and motivation for our entire team to continue to provide the best service for every guest. We greatly appreciate the trust of you who have chosen Hotel Santika Lahat as a place to stay. We hope to welcome you back on the next occasion with even better service. Warm Regards. Hotel Santika Lahat Management
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M Andrian N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Never been disappointed staying at the Santika group.
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Accommodation's Reply
09 Apr 2025
Dear Mr. M. Andrian, Thank you for your trust and positive review. We are very pleased to know that your stay experience at Hotel Santika Lahat and the Santika group was always memorable. We will continue to strive to maintain the quality of service in order to always provide comfort for every guest. We look forward to your next visit. Always healthy and successful for Mr. Andrian and family. Warm regards,. Management of Hotel Santika Lahat
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EFRIZAL
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
Best ever on metal every single Santika.
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Accommodation's Reply
17 Mar 2025
Dear Mr. Efrizal, Thank you very much for the positive review that Mr. Efrizal gave! We are very happy to hear that you are satisfied with your stay experience at Hotel Santika Lahat. Your comments give us more motivation to continue to provide the best service at every opportunity. We hope to welcome Mr. Efrizal again in the future and provide an even more enjoyable experience. Best regards, Hotel Santika Lahat Management
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Very Satisfied, Please Maintain It
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Accommodation's Reply
18 Feb 2025
Dear Guest, Warm greetings from Hotel Santika Lahat. Thank you for the positive review that has been given to Hotel Santika Lahat. We are very pleased to know that you are satisfied with the services and facilities that we provide. Your input is a motivation for us to continue to provide the best service for every guest. We hope to welcome you back on the next occasion. If there is anything else that we can improve, do not hesitate to convey it. Warm regards, Hotel Santika Lahat Management
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V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
always stay here every business visit in Lahat always satisfying even when hampered by traffic in Lahat (freight trains, dam trucks etc.) we were on the road for 16 hours and only arrived at the hotel when it was time to check out, the staff still served us well. Always success!
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2 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear our valued guests, Warm greetings from Hotel Santika Lahat. Thank you for always trusting Hotel Santika Lahat as your choice of accommodation during your business visit. We are very pleased to know that our services continue to provide comfort and satisfaction for you, even in quite challenging travel conditions. Our entire team always strives to provide the best service, and your appreciation is a motivation for us to continue to improve the quality of service. We look forward to welcoming you back on your next visit. Success always for you, and see you again at Hotel Santika Lahat. Best regards, Hotel Santika Lahat Management
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Arfah H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
The hotel staff is friendly, the service is good, the hotel is nice, I really like it.
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2 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Mrs. Arafah H, Warm greetings from Hotel Santika Lahat! Thank you for the positive review that you have given. We are very pleased to know that the friendliness of our staff, service, and hotel atmosphere provided a pleasant experience for you. Feedback like this motivates us to continue to provide the best service for every guest. We hope to welcome you back on the next occasion. See you again at Hotel Santika Lahat! Best regards, Hotel Santika Lahat Management
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Number of reviews per page
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