Overall Ratings & Reviews Hotel Milam, Michelin Key winner

Excellent customer service and very Clean rooms. Exceptional service everybody was so nice they mad my stay very comfortable. I highly recommend.

I can’t say enough great things about my 6 days at Hotel Milam. I stayed in one of the private residences with friends. It was the perfect combination of privacy and top notch attentiveness from the wonderful staff. The rooms and grounds were very clean. The food was wonderful. We rarely felt like leaving the hotel. The vibe is serene and not crowded. I wouldn’t suggest it if you are looking for a loud party scene. It is a bit off the beaten path so taxis are a must. If you are looking to relax, eat great food, enjoy the spa, and appreciate an attentive staff then you won’t regret staying here.

You will not be disappointed!

Our group of 5 girls loved hotel, it was close to everything, 10 min drive to downtown and 15 mins to the beach. We had private transportation for our whole trip so it is convenient. The hotel is really nice, it has the Tulum jungle vibe. We got the 4 bedroom villas and loved it. Front desk was very helpful ans responsive thru WhatsApp when we needed something. We would definitely come back and stay here again.

We had SUCH. Great time at this hotel. The service was fantastic, the front desk was always a WhatsApp away and worked so hard to make our trip unforgettable. We had so many great meals at the restaurant with fantastic drinks and every server was sweet and friendly. Will definitely recommend to anyone considering coming to tulum for a healing getaway.

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Serene and peaceful stay, would definitely recommend!

We stayed at Hotel Milam from April 9–13 to celebrate our 10-year anniversary, and it was the perfect romantic escape. From the moment we walked into the breathtaking entrance, we were met with serene vibes and warm hospitality. A welcome drink was offered upon arrival, setting the tone for a peaceful and luxurious stay. I had pre-arranged one of their romantic packages, and my wife was surprised with a beautiful room setup, balloons, candles, and rose petals. The room itself was spotless, modern, and relaxing. We especially loved the private pool inside our room. It added so much comfort and privacy. One of our favorite features was the outdoor shower. Bathing under the open sky felt peaceful and grounding, truly connecting us with nature. We also enjoyed a couples massage at Xunáan Spa, located right on the property. It was one of the best massages we’ve ever had; deeply relaxing and incredibly thorough, with attention to every inch of the body. Every part of our stay felt intentional and soothing, and the staff were kind, helpful, and professional throughout. If you’re looking for a stylish, romantic getaway in Tulum, Hotel Milam is it. We’ll cherish this trip forever and can’t wait to return.

Everything I expected. The service was really good. Def looks like the photos. 10/10

Great for couples and singles. If you’re easily spooked about bugs, don’t limit yourself.

Genuinely fabulous. The grounds and room are top notch and maintained constantly to a high level. Staff are very attentive and speak English well. Food and drinks are high quality. Great bang for the buck!

The room is immaculate and such a wonderful setup. The restaurant has great food options and very flavorful. The pool to us in the room was more an aesthetic versus practical use due to the temperature, but gorgeous non the less.

Its unique

This was the best hotel ever , i am so happy I choose this property to spend my anniversary with my man . Great service, very clean , very friendly and it was beautiful wow . I will definitely visit again . Highly recommended.

This hotel was flawless! Would highly recommend.

Hotel Milam is spectacular! It’s truly picture perfect. This hotel needs to be on your to-visit list for any trip to Tulum.

This hotel is spectacular! It’s truly picture perfect!

Everything was five star.

The property was beautiful.

Absolutely amazing. We came here for my boyfriends birthday and they treated us very well.