Overall Ratings & Reviews Red Roof Inn & Suites Vineland - Buena

The room and property were very clean and well maintained. The staff was very friendly and personable. I would highly recommend this hotel. Thank you For a wonderful stay.

The woman at the front was so rude on the phone, she hung up on me because I was trying to get a refund. Upon arrival our toilet wouldn’t flush, which they fixed for us, only to stop working again after 3 flushes. The room seemed nice at first, then we were woken up in the middle of the night to 50+ ants crawling on us in the bed, on the nightstand, and along the baseboard. There was also no fitted sheet on our bed. We only stayed for one night and had to leave at 7am, also no one at the desk at that time. We were refused a refund since we stayed the whole night, and were told the only way we would have gotten a refund is if we checked out in the middle of the night, leaving us 3 hours away from home with no where to sleep. Then I asked to speak to the owner and the receptionist told us he said we could not get a refund because they “don’t allow celebrations” because the room was decorated (which we cleaned up before leaving), which is not true, because before booking I called and let her know I’d be decorating and I was not told about said rule. Anything to not give us a refund. Horrible customer service, toilet did not work, not fitted sheet on the bed, and woke up to an ant infestation.

For a budget hotel, it checks all the boxes....friendly, clean, comfortable enough to get a good nights sleep at a very affordable price. Will stay again.

Good condition rooms, bathroom sink helds water.

Basic room at a good price.

Room,clean, good condition.

Newly remodeled. Had everything needed for a comfortable stay.

Very nice motel for the price. My only complaint is that the hot water in my bathroom didnt get very hot, other than that it was a great place at a reasonable price for the 2 nights I was in town.

Convenient, clean and comfortable - a good value. Staff was efficient and friendly.

Good location

👍

Room very clean. Staff very friendly. The halls were noisy late night unfortunately. And the pet area, while very well lit, was small. As it abuts the woods I was nervous about walking my dog before bed. Maybe more light? But other than that - worth the $178 for two nights

The room was as described.

This hotel is very clean and staff is awesome! Would definitely recommend 👌

Stan does an AMAZING job keeping this hotel clean! Staff is very nice and we look forward to staying again!

Excellent

Was good for the price. Hallways have a smell but the room is fine.

Only glitch was the entrance in the back didn’t work with the provided key, which is was supposed to. But everything else was fine. Quiet, clean, and reasonable priced.

👍

The owner and the staff are kind, compassionate, and professional.