Overall Ratings & Reviews Crowne Plaza MADRID CENTRE RETIRO by IHG, an IHG Hotel

Clean and quiet. Staff very helpful.

Staff friendly. Clean hotel, albeit some areas slightly dated. Gym very small with some equipment not working.

Excellent hotel

Great family stay , everything we needed. Great room and service . Breakfast was great. Metro stop and park close by were convenient.

Very nice area.

An excellent hotel, which was exceptionally clean and well maintained. Room was very clean and to a high standard, bed very comfortable & the complimentary water was very welcome. The staff are very polite, courteous and professional Would definitely return to this hotel in the future

Warm friendly welcome excellent communication. Quiet standard room was enough for needs. Good sized bathroom. Kettle with tea/coffee biscuit and mini chocolate (nice touch) bath robes (very nice touch). Good breakfast. Always taxis outside hotel. Short walk to El Ritiro Park. Would stay hear again.

Great location you can walk or take taxi to points of interest.

Wonderful

All around great

Nice staff, great location

Nice experience.

All the staff were really helpful and lovely. David in the bar even remembered which wine my husband drank the night before. Food was delicious and well presented.

I love the great location of this hotel - close to multiple subway lines and bus stops and only 10ish minutes away from the Retiró Park. The room is on the smaller end, but it’s definitely a luxury in the city. The breakfast offerings are incredible!

Everything was excellent!

Walking distance to Retiro Park and close to Metro. Room was comfortable for our family of four. Hotel staff was very friendly and helpful

Amazing place! Beautiful area. Staff is also amazing. If i come back to Spain I will stay again.

Great hotel!! Rooms were very clean. The staff at the front desk and bar were very gracious and attentive. Would definitely recommend staying at the Crowne Plaza Madrid.

The room was really clean and the staff were very helpful.

Our stay was amazing we loved the property and the room that was really cozy and comfortable.we loved the water kettle for our tea every night and of course the people at the front desk and the bar were very welcoming and helpful specially Paloma she was really nice and helped us with tips and directions around the city . We are very happy with the outcome we will come back for sure.