Overall Ratings & Reviews MyStay Porto São Bento

My reservation was canceled due to lack of water

Toilet seat was broken, shower head pipe was broken (had to physically hold it up straight to take a shower), property stated that I had a suite with a balcony. This was not a suite and there was no balcony - just a tiny courtyard (think jail cell). The best thing going for this place was it’s proximity to the Sao Bento Metro station and the Cathedral Se.

Good location and great value. Small but had everything required for a comfortable stay. Self check-in worked smoothly.

Clean and safe and near train station. Very very very small bathroom. No heat.

The best part about this property is the location with most tourist spot accessible on foot. Room is modern but very small size. U can barely open the suitcase. The room can be kept more clean. The kettle is black inside n looks very terrible.

The check-in was a challenge because there was no personal assistant and poor information.

Room blocked all outdoor sound, very tranquil. Great connections to transit (500 bus and Metro). Luggage lockers are handy. Kitchenette seemed to work fine. Very clean. Would stay again.

Great location right near Sao Bento station and metro, lots of restaurants and bars close by and not too far from the river and cathedral

Easy check in and the rooms are very nice. Just noise at night as it is in a neighborhood near road.

I like the balcony and everything else

Was not sent the entry codes for access this property.

Loved the location of this small, boutique hotel - just next to the São Bento train station. We were in the perfect location to explore Porto and make a quick getaway by train. In a very central area, there are small shops nearby as well as restaurants and cafes. The room itself was clean and while small, perfectly serviceable for a few nights. Checkin and out was very easy with access via codes for entry. The hotel was surprisingly quiet for how centrally located it was. We will absolutely stay here again when we visit Porto - loved it!

This is a very basic place to stay that is close to the train station and tourist areas. There is no staff present to help you and you cannot access your room early. Only 6 lockers for luggage and all were in use. It is clean! Area is sketchy but I was told it’s safe.

Location was great next to the train station and subway

Location within 5 minutes to the train station.

Smooth check in process, all automated. Clean room.

Very handy for Sao Bento station. Quiet room, keyless entry, although no staff actually present, clear check-in instructions are provided. Great communications. Good value, recommended

Mystay Porto is very accessible from Sao Bento Station and it was a really big help since we have an early train ride going back to Lisbon. The room is not that big but spacious enough for small luggages. We were able to check-in as well, and we really appreciate that they did allow so. Overall, it was a pleasant stay and we will surely come back.

The room was nice and clean, however, it was cold inside and the thermostat was locked at a certain temperature.

Paid for a Room with a balcony unfortunately the Room was double booked. Got a room without a balcony. Was not refunded the difference NOR was compensated for the inconvenience. Expedia is of no Help too. Just ignored my complaint.