Loved the location! Very modern interior which my children loved. Spa was terrific!

Great staff

Our room had an amazing view of the Matterhorn! The room was perfect, the breakfast was amazing and the staff was the most accommodating of any place we have ever stayed. Loved our stay here!

Took my girlfriend their to propose and the staff were super helpful in locating the perfect romantic spot and getting me directions. They were also so kind during our dinner and breakfast service. The rooms were super clean with great view, and the hotel had great amenities, as well as being conveniently located near shops and the train station.

The best team ever , above and beyond the call of duty . Excellent location, spa , breakfast and room . Was treated like family . Will definitely come again . Thank you everyone.

Very cool hotel. Glass everywhere, so you get great views pretty much wherever you are. Many doorknobs and chandeliers are made with everyday objects which was funky and fun. When we arrived in our room, our luggage was already there after dropping off earlier in the day, and we had 2 chocolates and a mini prosecco on ice awaiting us. I enjoyed the spa but can see why some folks don't. Even if you're not into the pods (which were much more like an interactive art exhibit with meditative qualities), the sauna, cold plunge and outdoor hot tub are stellar. There were thoughtful touches everywhere from the fresh fruit and tea selection, to the racks to hang your robe/towel while you go from one station to the next. The real standouts here are the service and breakfast. This was easily the most welcomed we felt in our 9-day trip across Switzerland. The breakfast was a nice mix of self-service and full service with some menu items made fresh (e.g. pancakes, omelette, etc.). They had the best selection of fruit we encountered at any hotel, and the local baked goods were divine. My only complaints were the bed and pillows weren't comfortable for me, and the layout of the room meant the in-room bathroom wasn't as private as I would like because it's built as a sub-room inside the main living space, thus wasn't soundproofed. Could be awkward depending on who you're traveling with. All-in-all, a truly boutique and one-of-a-kind stay.

Excellent stay for my family in Zermatt. Location was perfect. The Spa was a huge highlight. The whole family loved it and it was quite unique and special with views of the Matterhorn. What a wonderful place to relax after long travels and hikes. Beautiful property. Would love to stay again. And the breakfast was very good!!

This was such a wonderful hotel with a truly unique room. We felt surrounded by windows, allowing us to fall asleep under the stars, with a moon-shadowed Matterhorn outside, and wake up to breathtaking views. The staff was incredibly helpful and eager to assist us. It was a special birthday celebration for my daughter, and they thoughtfully had a “Happy Birthday” sign and balloons waiting for her when we arrived. The room was beautifully decorated, making it even more memorable. We can't wait to stay here again!

Awesome. Clean and great location

Great staff. Perfect location

A few seconds walk from Zermatt train station. We stayed in the Stars Suite for two nights. I cannot think of one negative thing that anyone could say about this hotel, the spa or the staff. The welcome was so wonderful, the apartment was top drawer, the spa (day 5 and day 7 were my favourites) is an experience to really indulge in. The view of the Matterhorn…!! Breakfast is even better than you can imagine. Then on your doorstep are many many fabulous bars, restaurants, boutique shops and stores. No cars, no trucks only yodelling electric tuk tuks! Absolute bliss.

Book the Matterhorn view rooms. Rooms and facilities were superb. Staff was phenomenal. Highly recommended.

unique design hotel with great location and view.

Overall a fantastic place to stay! Breakfast was great. Room was great. We had the cube room. Excellent!

Unique decor. Excellent A+ customer service and support from the hotel manager and staff (Therese, Amelia and Laura). Highly recommend- we really enjoyed our stay. Everything was amazing and everyone went above and beyond.

Amazing hotel, staff, and location!!!

I loved this property. They are centrally located in the middle of town. Close to train station (but their shuttle will come get you) and between the two lift locations. I walked each day to the lifts but there is a town shuttle however the walk was beautiful and just as quick. Each evening I enjoyed the onsite hotel tub and spa amenities. There is a wonderful breakfast that is the cherry on top for this property.

Exceptional location, spotless room and very friendly staff.

Staffs are very helpful and kind, lots of smiles

The staff were wonderful. The room was beautiful. Breakfast was delicious.