Overall Ratings & Reviews Hotel Boutique Casa María

I selected this hotel because they are pet friendly, O have been staying at this hotel a few times. But in this ocassion I had an issue, I was going for a walk with my dog and the front desk lady stop me, and yield at me, she was at the front desk and I was at the elevator, she mention that she did not notice that I had a pet and there is a fee, I was a bit confused because on any of the last occasions I was charged, she make it seem that I hide my pet. I walked straight to the elevator with my dog. And It was an issue with a door at the suite, and someone from Maintenance went and fix it, and they saw my dog,

Muy buen recibimiento y muy buen servicio

Love it definitely will stay again

Great hotel

great place to stay

Nice Hotel

nice facilities, staff very friendly, very clean, several dinning options very close

Hotel is new, but can hear everything going on the rooms next to yours. Restaurant very slow

Super close to the marina. Cute little used book store nearby.

Very nice hotel. We stayed in the Penthouse and it was really nice. One thing I would suggest is to have drawers to put clothes in. The only drawers available were 2 small ones on the nightstands. Increased water pressure in the shower is also necessary.

Don’t be mislead by the ratings. You need to ask them for cleaning and setting up the room. Even after all they didn’t replace the sheets and had to ask twice. The sheet were stained as the hotel has outside laundry service. The pool is above ground and the stairs leading to the pool are very unsafe and uneven. Most of all there’s no railing and very hazardous. The ground is paved with slippery tiles that is very dangerous when wet.

Have stayed here a few times while visiting San Carlos. The hotel is quaint, rooms are clean and a good size, the restaurant is convenient and you are across from More restaurant options around the marina.

I did not like the construction noise in the morning

Friendly staff and beautiful rooms.

Great location with tons of restaurants nearby, a great bar within walking distance that has live music, a market and pharmacy. Everything you need within walking distance.

The location is great and the room was sparkling clean.

The property is very clean, the room also very clean and comfortable. It would be very nice if they provide dish detergent and paper towels in the kitchen area, we went to buy those things. Customer service is also good but we did not get any upgrades for being Expedia VIP customers.

Was not given the room that we booked. We booked a king room with a view and was told that we booked a double queen with a view of a concrete wall and porty toilet. We were charged $40 US for a pet fee and was not provided to pay in pesos. Driving from Canada to Mexico this was the most expensive pet fee. As well in Mexico it is illegal to charge US dollars. We were eventually reimbursed for the pet. However, we were stuck with the room with the concrete wall. I have pictures of the disgusting view. We will never go to Casa Maria again and will tell all our friends and family about the terrible service as well as booking with with travelocity.

amplias habitaciones, buenas condiciones generales del hotel, el cuarto viene incluido desayuno pero abren hasta las 8am no hay opciones mas temprano, no hubo agua caliente la primer noche.

The pool was unfortunately empty, a lot of things in the suite did not work, such as the lock in the main door and bathroom, the electrical outlet in the bathroom vanity and hair dryer did not work, finally the lighting in the jacuzzi did not turn on. The views are gorgeous and location is great. There is plenty of food and activity options within walking distance