Overall Ratings & Reviews Neighbourgood Hill

It was a pleasant and very relaxing stay and the room was clean and comfortable. The welcome cookies were out of this world salted butter cookies any day 😋.

I booked a room with air con for 3 nights. They screwed up the reservation and told me that they had to put me in one room for one night and then would move me into the other the first thing in the morning, that I would not have to wait until the normal check in time to get my room, That it would be a priority. I get to my temporary room and there is no air con. They give me a fan. I go to shower, there is no hot water. They put me in another room, still no ac or hot water. They put me in a third room after checking to see if there was hot water first, but still no AC. The morning comes and was the cleaning of my new room and early check made a priority? No. That room didn't have AC, either. Just a floor fan.

The pictures of this property are more or less fraud this is a hostel with private rooms

Comfortable hotel with great cafe and nice outdoor pool

This hotel is amazing, i regret why stayed at an Air bnb during my stay in Cape Town , this hotel and its staff are the best