9.0
Exceptional
From 19 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

9.3

Location

8.9

Service and Facilites

8.9

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Traveller Reviews The Concept Hotel HCMC - D1

Number of reviews per page
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Customer reviews
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Lionel L. X. S.
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8.2
/10
Reviewed 2 week(s) ago
The hotel is value for money, not to mention free laundry.
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Khoa N.
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10.0
/10
Reviewed 7 week(s) ago
Very clean. Spacious. Enthusiastic staff
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Accommodation's Reply
12 May 2025
Thank you for taking the time to leave a positive review! We are delighted to hear that you enjoyed our clean, spacious space and the friendly service from our staff. We look forward to welcoming you back again in the future!
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Nguyen T. Q. N.
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Staycation
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7.0
/10
Reviewed 27 week(s) ago
So disappointing. The staff did something wrong but did not apologize or give a satisfactory answer.
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T***g
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Staycation
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5.3
/10
Reviewed 27 week(s) ago
Not convenient at all. At this price, I rcm a lot others better place. Dissapointed
2 people find it helpful
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Armano L. F.
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Business
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9.4
/10
Reviewed 29 week(s) ago
The hotel staff, from the doorman with a charming and friendly personality, always attentive to the needs of the guests, to the welcoming receptionists, were exceptionally kind. Each member of the team contributed to making my stay memorable with their kindness and professionalism. A big thank you to all for this remarkable experience
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N***n
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Business
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9.4
/10
Reviewed 33 week(s) ago
Nice room, spacious, quite nice interior, fully equipped. Staff Helen is enthusiastic and friendly.
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1 people find it helpful
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Thủy P.
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Staycation
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6.8
/10
Reviewed 43 week(s) ago
Poor soundproofing. The rooms next door were laughing loudly, affecting my room. It was still noisy at 12am and I couldn't sleep. (Foreign guests) asked the receptionist to remind me but it didn't work. So the hotel should fix the soundproofing.
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C***g
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Staycation
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10.0
/10
Reviewed 46 week(s) ago
The new room is very clean and beautiful. The staff are very enthusiastic. Special thanks to Truc, very enthusiastic in giving advice. Lsau will definitely come back.
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1 people find it helpful
N***N
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10.0
/10
Reviewed 51 week(s) ago
The experience at The Concept is quite good, this is my 4th time here and the feeling of comfort and support is still great. Gradually, I remember the faces of the receptionists Hien - Que - Truc - Ngoc and consider them friends every time I come to stay here.
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nguyen v. x.
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9.4
/10
Reviewed 53 week(s) ago
The room I rented was very clean, fully equipped... The receptionists Helen, Peachy, Queenie, Hinlary served very attentively and friendly.
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3 people find it helpful
X***n
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10.0
/10
Reviewed 53 week(s) ago
Nice room with nice view. Friendly receptionist Minh Ngoc. This was my first time coming to Saigon but this hotel was truly a great experience. The hotel is very close to famous areas and the food around here is very abundant and delicious.
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3 people find it helpful
N***n
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Business
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9.7
/10
Reviewed 54 week(s) ago
Receptionist Helen supported me very well ☺️
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4 people find it helpful
Ivy L.
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Business
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9.7
/10
Reviewed 54 week(s) ago
Peachy, Hinlary, Queenie, Helen are great. Great customer support. I had a great experience with the service here.
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Thi N. T. N.
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10.0
/10
Reviewed 54 week(s) ago
Clean hotel, convenient location. Enthusiastic receptionist. Reasonable price. Receptionist: Peachy, Helen, Hinlary, Queenie are friendly and enthusiastic ^^
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Quach L. H. C.
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10.0
/10
Reviewed 55 week(s) ago
Good location, friendly staff: Queenie, Helen, Peachy, Hinlary. Highly recommend.
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hoang d. d.
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10.0
/10
Reviewed 55 week(s) ago
nhân viên thân thiện Quế ,Trúc Hiền và Ngọc đều dễ thương ✌️
1 people find it helpful
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