Sort of expensive for what you get but it’s such an amazing area!

We recently stayed in a Riverside Trapper Tent and unfortunately our experience was disappointing. My biggest concern was the heater. I wish the booking information clearly stated that the tent uses a kerosene heater. We were surprised by the extremely strong odor. We were camping with our 8-month-old baby and our autistic 5-year-old, who is very sensitive to smells. The staff were friendly, responsive, and came to help us. They explained the smell should only occur during the initial combustion, but the odor remained very strong the entire time the heater was on. We were also advised that it was not safe for a baby this young, so we turned it off and opened all the tent windows to air it out. Without the heater, the temperature inside the tent dropped to about 6°C overnight, making for a very cold and uncomfortable night. We've camped many times before at powered campsites using our own electric portable heater without any issues, so this experience was very different and made camping much more stressful for our family. We had been looking forward to this trip for weeks, so it was disappointing that our first experience at Sundance turned out this way. I truly appreciate how kind and helpful your staff were throughout the situation. I hope you'll consider providing clearer information about the kerosene heaters before booking so families can make an informed decision, especially those traveling with infants or children who are sensitive to odors.

While the scenery at Sundance Basecamp in Kananaskis is stunning, the experience fell short of the price point. The lack of maintenance on the women’s showers led to frustrating 40-minute waits during prime morning hours, and the waterfront boardwalk desperately needs more seating to accommodate guests wanting to enjoy the view. Ultimately, while the location is beautiful, the logistical headaches made it difficult to justify the cost.

So fun to try glamping! The tent was spotless and comfortable. Only complaint was there were only 2 working showers for the whole campground. The bathroom/shower area needs an update. But the beauty of the area and the fabulous glamping tent made up for it.

Lots of green space between units

My biggest regret was that we didn’t stay for more than one night but alas it was a quick vacation trip for us. We loved the remoteness of it and especially no light pollution! Coming from Denver, which is a norm for us, we loved how it was natural outside. The bed was very comfortable. This is on our bucket list to come back for a longer trip.

Lovely glamping tent in the forest

Loved our stay. Made even better by the fact that we could enjoy our stay with our dogs!!!

Location was awesome! I loved the room! I loved that we had a fire pit I wish they would have given atleast one complimentary cooking pot

Stayed in a family tipi with my husband. We had a picnic bench and fire pit with a grate at our site. They provide a lantern and a kerosene heater for the tipi, which was very nice. Shower and bathroom is cleaned twice a day, hot water, great pressure. Drinking water available. Very peaceful setting not too far from Banff.

Friendly and knowledgeable staff Beautiful property

We had one of the very large family size glamping structures. Had a private outhouse and then there are a few real/flushing toilets and showers by the main checkin building. Our structure was very large w 2 queens and pull out sofa. And a full size table inside (but you’re not supposed to eat inside so you don’t attract animals. We cooked outside on a small stove we brought and ate at the outside table. Was a very nice location and very clean. Was very close to the creek that I know has since flooded, so I’m not sure how the sites fared after the flood.

Our night in Kananaskis was absolutely phenomenal at Sundance by Basecamp. Everything was exactly as described. The staff were phenomenal whether it was coming to help with our amenities in the tent and lighting our heat source or bringing items or answering questions. They were so great. It’s nice to have privacy and be on your own, but also the safety and comfort of knowing that there is a team on site staying in another location on the ground. In case you need them. Everything was exceptional. It felt safe. It was fun. There were lots of places to explore in the area the general store was great. Everything was 10 out of 10. We will be back very soon

It was a great experiece but a bit pricey.

A great place to stay away from the crowds found closer to Banff National Park.

The tipi was great! Lots of room and the heater made it cozy and warm. The grounds are fantastic! So many little paths to wander and the river is beautiful. Great access to hiking trails and very close to Kananaskis Village. The staff were very friendly and helpful.

I stayed in one of the newly renovated trapper's tent and it was wonderful. It would have been excellent if they at least have some hooks for jackets or towels and provide each tent with metal bear food lockers as it is very inconvenient for campers to store food and coolers inside the vehicles especially for those walk-in tents.

Perfect for the family

Not one complaint to be made. It was a great experience and will be back!

We had trapper tent and enjoy our stay.