9.1
Exceptional
From 339 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.9

Location

9.1

Service and Facilites

8.9

People often mention about Swiss-Belcourt Lombok
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Staff Friendliness (38)
Ambiance (34)
Bathroom (33)
Bedroom (32)
Accessibility (31)
Room Space (30)
Hotel Area (26)
Variety (23)
Check-in/out Time (22)
Taste (22)
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Traveller Reviews Swiss-Belcourt Lombok

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40
Customer reviews
Annisa F. R.
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 day(s) ago
Good, there are bike rentals downstairs too
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Accommodation's Reply
22 Aug 2025
Dear Mrs. Annisa, Thank you for sharing your experience. We're pleased to hear that you found bicycle rentals available on-site. We hope this adds to the comfort and convenience of your stay. Best regards, Iwan
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E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel is suitable because it is near the airport, I went alone so it was safe because the hotel picked me up from the airport to the hotel.
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Accommodation's Reply
02 Aug 2025
Dear Guest, Thank you for sharing your experience with us. We are pleased to hear that our hotel's proximity to the airport and our pick-up service provided a sense of security and comfort during your trip. We look forward to welcoming you back again soon! Best regards, Iwan
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Budi D.
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 4 week(s) ago
The air conditioner is not working optimally
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Accommodation's Reply
01 Aug 2025
Dear Mr. Budi, Thank you for your review. We apologize for the inconvenience you experienced regarding the air conditioning not functioning optimally during your stay. Guest comfort is our priority, and we deeply regret this. Our technical team has received this report and will immediately implement improvements to prevent a similar incident from happening again in the future. We look forward to welcoming you back for an even better experience. Best regards, Iwan
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Sentosa E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Overall, everything is okay. The only slight drawback is that the bathroom is poorly constructed. The water splashes everywhere when you shower. Hopefully, this can be resolved soon.
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Accommodation's Reply
23 Jul 2025
Dear Mr. Sentosa, Thank you for taking the time to provide us with a review and constructive feedback. We are pleased to hear that you were overall satisfied with your stay at our hotel. Regarding the bathroom issue, we apologize for the inconvenience. We have noted your feedback and will follow up with our technical team for future improvements. We look forward to welcoming you back for an even more seamless experience at Swiss-Belcourt Lombok. Best regards, Iwan
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H***A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
More success to success!!!
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Guest, Thank you very much for your support and encouragement! Your prayers and well wishes motivate us to continue providing the best service. S. Always be successful, and we look forward to your return to Swiss-Belcourt Lombok. Best regards, Iwan
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L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Driver very very very friendly.
1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you found our driver very friendly. Your satisfaction is our top priority, and feedback like yours truly means a lot. We hope to welcome you again soon at Swiss-Belcourt Lombok. Yours faithfully, Iwan
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Eep E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The rooms are spacious, tidy, and clean. The hotel's central location offers easy access to various locations.
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Accommodation's Reply
14 Jul 2025
Dear Mr. Eep, Thank you very much for your positive review! We're delighted to hear that you found our room spacious, tidy, and clean. Our strategic location is designed to provide easy access to various parts of the city. We look forward to welcoming you back to Swiss-Belcourt Lombok on your next visit. Best regards, Iwan
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
close to the airport.. anti-late
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Accommodation's Reply
11 Jul 2025
Dear Mr. Muhammad, Thank you for your review! We're glad to hear that our proximity to the airport helped you arrive on time. We hope to welcome you back on your next visit! Best regards, Iwan
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B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The service is friendly and the hotel location is quite strategic, close to the city center and easy to reach. The room is clean and the food at breakfast is quite good. It's just that the room size feels a bit cramped for families. Otherwise, the experience of staying here is quite pleasant.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Guest, Thank you very much for taking the time to leave a review. We are glad to hear that you are satisfied with the friendly service from our staff, the strategic location, the cleanliness of the room, and the quality of the breakfast we serve. We also appreciate your feedback regarding the size of the room you stayed in. May we inform you that we have larger room categories such as Grand Deluxe, Executive and Suite especially for guests who stay with family. We hope to welcome you back on your next visit with an even better experience. Best regards, Iwan
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SUSI E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Comfortable, friendly, good for all
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Accommodation's Reply
23 Jun 2025
Dear Mrs. Susi, Thank you very much for this wonderful review and rating. We really appreciate your visit and helping to spread the positive word about Swiss-Belcourt Lombok. Regards, Iwan
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SUSI E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very nice and comfortable place to stay.
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Accommodation's Reply
26 Jun 2025
Dear Mrs. Susi, Thank you very much for this wonderful review and rating. We really appreciate your visit and helping to spread the positive word about Swiss-Belcourt Lombok. Regards, Iwan
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S***S
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The service is quite good, unfortunately access to Vasum is a bit far.
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Accommodation's Reply
20 Jun 2025
Dear Guest, We appreciate your feedback regarding our location. While we understand that our location may not have met your expectations, we hope that our services and facilities can compensate for the inconvenience. We look forward to welcoming you back to Swiss-Belcourt Lombok. Regards, Iwan
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G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Close to the airport + free shuttle to the airport. Good food + varied. Room is quite clean. Recommended if you want to go home from Lombok, better stay here
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Mr. Ganda, Thank you very much for this wonderful review. We greatly appreciate your business and helping to spread the useful information about Swiss-Belcourt Lombok. Regards, Iwan
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T***i
icon-Leisure
Leisure
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8.5
/10
Reviewed 10 week(s) ago
Clean room and good service, just a shame the room glass is small.
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Accommodation's Reply
18 Jun 2025
Dear Mr. Tri, We appreciate your feedback regarding the comfort of our accommodation. It is important to us that our guests feel at home, and we are taking steps to improve the quality of our rooms based on your feedback. Regards, Iwan
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Arie Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly staff, thanks to the gentleman who took me to the airport and recommended Lombok souvenirs, water spinach and tofu.
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Accommodation's Reply
16 Jun 2025
Dear Ms. Arie, Thank you very much for your review. We are glad to hear that you had a positive experience at Swiss-Belcourt Lombok. Regards, Iwan
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w***u
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
If you are looking for a hotel in Lombok that is close to the airport, Swiss-Belcourt Praya is the answer. Very close to Lombok Praya Airport, a 3-star standard hotel with 4-star facilities.
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Accommodation's Reply
11 Jun 2025
Dear Guest, Thank you for your generosity in giving us a good rating. We are glad you had a pleasant experience with us, and we look forward to welcoming you back to Swiss-Belcourt Lombok in the near future. Regards, Iwan
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Nur N. H. M. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Love the variety of breakfast with local fruits and foods, good amenities in the room. All are goods.
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Accommodation's Reply
20 May 2025
Dear Mrs. Nur, It's great to hear that our amenities contributed positively to your stay. Whether it's our breakfast, pool, gym, or Wi-Fi, we aim to provide facilities that cater to the needs of our guests. Best regards, Iwan
a***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
competitive price, very strategic location, the view of the room facing the beach is very nice. clean swimming pool. breakfast is quite good but not very varied
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+3
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Accommodation's Reply
19 May 2025
Dear Guest, Thank you for choosing us and giving us a good rating of 9/10. We are glad that your stay exceeded your expectations. Your review is very valuable and we are happy to have contributed to your memorable experience and we will take note of your feedback on more varied breakfast. We look forward to welcoming you back for another wonderful stay at Swiss-Belcourt Lombok. Regards, Iwan
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A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
The closest hotel to the airport, the food is also delicious, the staff is friendly
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Accommodation's Reply
23 Apr 2025
Dear Guest, We are glad that the location of our hotel suits your wishes. Our goal is to offer convenience and comfort to all our guests, making their journey as pleasant as possible. We look forward to welcoming you back to Swiss-Belcourt Lombok in the near future. Best regards, Iwan
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The food was pretty good and the staff were super friendly!
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Accommodation's Reply
21 Apr 2025
Dear Valued Guest, Thank you for your compliments on our food options. We're thrilled you enjoyed the culinary experiences at our hotel, and we'll pass your kind words on to our culinary team. Hope to welcome you back for another delightful experience at Swiss-Belcourt Lombok. Sincerely yours, Iwan
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