The staff is friendly and the hotel room was nice. Great location. Nice breakfast buffet that fits westerner taste. Receptionist is nice. Helps with carrying suitcase. However, they insisted on us paying 3 euro for 2 missing water bottles from the mini fridge, when we had taken none at all. They were a bit difficult about this issue, but gave up when they saw I would never budge. The bathroom door is half see-through. The sink is way too small. And the cleaners threw away my wife's orthodontic holder that she forgot, when cleaning the room after check out, instead of calling us about it. Now we have to pay 200 euro for a new one.