8.8
Very Good
From 46 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.2

Location

9.3

Service and Facilites

8.6

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The Axon Bukit Bintang by SMOVF BNB

Number of reviews per page
20
40
Customer reviews
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Superb! Great location... Walking distance to Alor Street and Pavilion. You can easily find food and everything near the apt. The room is great, clean, and they also serve with kitchen utensils. Thank you Axon
Find this review helpful?
Accommodation's Reply
06 Aug 2025
Thank you so much for the kind words! We're thrilled to hear you enjoyed the location, cleanliness, and amenities. Glad you found everything convenient and had a comfortable stay. Hope to welcome you back to Axon again soon!
Maria S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
My family and I stayed for 4 days at the Axon Bukit Bintang during our vacation in Kuala Lumpur. The location is very strategic, close to everything, just walking distance. It's easy to find a place to eat because there are many food stalls around Axon. The check-in and Outlook check-out service is also fast and hassle-free. It was a very pleasant stay here. If I go to KL again, I will stay here again and I will also recommend it to my friends who are going to KL to stay at the Axon Bukit Bintang.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2025
Hi! Thank you so much for your lovely review 😊 We're so happy to hear you and your family had a pleasant stay with us at Axon Bukit Bintang. Glad you enjoyed the location and the easy check-in/out process. We truly appreciate your recommendation and hope to welcome you back again soon! 💖
F***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very very good and I will come back if I visit KL again
Find this review helpful?
Accommodation's Reply
17 Jul 2025
Hi! Thank you so much for your kind words 😊 We're so happy you enjoyed your stay, and we’ll be glad to welcome you back anytime you visit KL again! 💖
Profile Picture
Ernila s. r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
This apartment is close to Pavilion and Fahrenheit. If you choose SMOVF BnB, don't forget to WhatsApp the office to get directions. It's on the left side of the apartment building. It's not far, but you might need to communicate via WhatsApp first. In front of the apartment is a supermarket, and there are plenty of food stalls nearby. There's also a Sevel. It's also close to the TRX exchange, just a short walk away. The room amenities are as described. There's soap in the bathroom and towels are also provided. A suggestion for management is to have an attendant accompany customers until the door is opened, so guests don't feel confused about how to open the door, especially if the door has a different access. There's a swimming pool and a treadmill on the 37th floor. If you want to relax and view the city from above, you can go to the 37th floor. Mineral water isn't provided. It's recommended to buy some at the supermarket downstairs before entering your room to ensure you have a safe supply in your room.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2025
Hi, thank you so much for your kind and detailed review! 😊 We're glad you enjoyed the location and facilities. We truly appreciate your suggestions and will work on improving the check-in process and other areas. Hope to host you again soon! 💖
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 6 week(s) ago
lots of small cockroaches, not clean, lots of dust
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Hi, sorry to hear about your experience 🙏 We truly appreciate your feedback and will take immediate steps to improve our cleanliness and pest control. Thank you for letting us know — we’re always working to serve you better.
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Check-in process is very easy since the management building is very near. And you can drop your bag there, much more secure than the apartment. Location is very strategic. Good views, clean room, everything's like the photos provided. The cons is, there is no drinking water provided and the deposit of RM400 is quite high.
Find this review helpful?
Profile Picture
Vonny W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
forgot to take a photo, just made a video that has been posted on social media. will come back here if I go to KL. 3 minutes walk to starhill, 5 minutes to pavilion. around there are many food stalls. the room is really the best. as soon as you enter, you are greeted by the fragrance from the diffuser and classic music. the best... 5-7 minutes to TRX all. here, walk everywhere, save on grab fare. only when I was there, the swimming pool was under renovation until early April it was just operational.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Mar 2025
Thank you so much for sharing your wonderful experience! Glad to hear that you enjoyed the room facilities and the ambiance. We apologize for the pool renovation, but hope you are still comfortable with everything else. We look forward to welcoming you back to KL! Feel free to contact us if you need anything. Have a great trip! 😊
Translated by Google Icon
See original
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Very clean and fragrant room. The location is close to the pavilion, Weng Alor river and surrounding areas, the office is also close to Axon. So we can check in and check out at the office. Only I can't store my stuff in the Axon lobby.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Mar 2025
Thank you for your review! We are glad to hear that you enjoyed the cleanliness and comfort of the room and the strategic location close to Pavillion, Jalan Alor, and Axon. We apologize for the inconvenience regarding the luggage storage in the Axon lobby. We will share this so that it can be improved in the future. Thank you for your feedback, and we look forward to welcoming you back again! 😇
Translated by Google Icon
See original
liliani
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 28 week(s) ago
No shampoo and body foam. No hairdryer. No water heater
Find this review helpful?
Profile Picture
Jefriadi
icon-origin-TRAVELOKA
8.2
/10
Reviewed 41 week(s) ago
Room very clean and nice place.
Find this review helpful?
E***t
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
Several times to Bukit Bintang. The most memorable place in Axon. Strategic location, beautiful view. The facilities are okay. I will stay again if I go there.
Translated by Google Icon
See original
2 people find it helpful
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 57 week(s) ago
Clean, strategic location, suitable for families.
Translated by Google Icon
See original
2 people find it helpful
Michael E. B. P.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 57 week(s) ago
Very bad service. Hotel cancel because overbooked after they ask us to wait for 4 hours until the room is ready.
5 people find it helpful
m***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
Cool place and close to the pavilion just walk.
Translated by Google Icon
See original
3 people find it helpful
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 60 week(s) ago
The location is very close too lot10, Fahrenheit dan pavilion. The room is clean, there is a kitchen too. Suitable for family who 's bring baby/kid.
1 people find it helpful
Dwi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 62 week(s) ago
Strategic location. The swimming pool has a nice view, but unfortunately I couldn't get a pool towel because I wasn't staying at Sleeping Lion. Overall, I was satisfied staying at The Axon.
Translated by Google Icon
See original
5 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 65 week(s) ago
The location is very strategic, clean, close to MRT and Pavilion Mall
Translated by Google Icon
See original
6 people find it helpful
Afrestia N. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 67 week(s) ago
The apartment are clean, nice view, so strategic place …. ❤ 🫶🏻.
1 people find it helpful
Alexandre D. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
Very good apartment, location is good.
2 people find it helpful
Accommodation's Reply
01 May 2024
Thank you for Alexandre positive feedback! We are delighted that you are satisfied with our service. We will continue to strive to provide you with even better service. Looking forward to working with you again! 😇🥰
W***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 73 week(s) ago
Everything is good, strategic location, minor internet not working, hopefully in the future it will be handled more quickly.
Translated by Google Icon
See original
4 people find it helpful
Number of reviews per page
20
40