8.8
Very Good
From 294 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about City of Aventus Hotel - Denpasar
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Distance to City Center (42)
Staff Friendliness (41)
Ambiance (33)
Accessibility (32)
Bedroom (31)
Hotel Area (28)
Taste (28)
Bathroom (27)
Wifi (24)
Room Space (24)
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Traveller Reviews City of Aventus Hotel - Denpasar

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40
Customer reviews
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Best of the best for stay over, feel soo hommy and soo comfy! Air panasnya terasaa bangett! Staff-nya soo humble help me a lottt and make me want to stay again! Munchy
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D***i
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 5 day(s) ago
This hotel doesn't represent a 4-star hotel, there are many things that need to be touched up, I stayed for 2 days, booked with breakfast but the hotel said that it doesn't include breakfast (either hotel or traveloka still follow up with uninterested offering), greetings aren't implemented at all, the staff are indifferent and unfriendly, moved rooms because the AC was not cold, after moving rooms, I got a room with a leaking bathroom in the lower capsule area so when I took a shower, the water would pool outside the bathroom. LOL
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H***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
the towels smell bad and the toilet needs to be cleaned more
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Endy k. F. T.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Recommended hotel, affordable price with excellent service.
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1 people find it helpful
H***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The bathroom was a capsule-style room. This was the first time I'd seen one during my stay. There was no staff to help with luggage.
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1 people find it helpful
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Andre R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good for business and family time!
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Accommodation's Reply
06 Aug 2025
Dear Nusa, Warmest greetings from City of Aventus Hotel, Thank you for your fantastic review. We’re delighted to hear that you enjoyed your stay with us, both for business and family time. We look forward to welcoming you back on your next visit. Kind regards, I Made Dwijantara General Manager
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The only downside is that the toilet is leaking, it has been repaired several times and it still leaks, so it might need to be replaced.
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Accommodation's Reply
28 Jul 2025
Dear N*i, Warmest greetings from City of Aventus Hotel, Thank you for sharing your experience and providing us with valuable feedback. We apologize for the inconvenience you experienced regarding the toilet leak despite several repairs. We greatly appreciate your suggestions and will immediately conduct further evaluations for the best solution, including the possibility of replacing the facility to prevent this problem from recurring. We are committed to continuously improving the quality of our services and facilities for the comfort of our guests. We hope to welcome you back with a much better experience. Best regards, i made Dwijantara. General Manager.
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V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
[Engaging opening line] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear V*a, Warmest greetings from City of Aventus Hotel, Thank you very much for your perfect rating and positive review of your stay with us from July 19th to 21st, 2025. We are delighted to hear that you enjoyed our hotel's [serene/comfortable/pleasant] atmosphere and the facilities we provide. We also appreciate your appreciation for the quality of our food—comments like these mean a lot to our kitchen team. We are also pleased to hear that our staff were able to provide assistance and service that made your stay even more memorable. It is our pride to create special moments for every guest, including you. Regarding price and location, we are pleased to hear that you felt you received good value and that our location supported your comfort during your vacation. We hope we can continue to be your first choice on your next visit. See you again. Best regards, i made Dwijantara. General Manager.
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m***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and polite.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear m*i, Warmest greetings from City of Aventus Hotel, Thank you for sharing your stay experience and giving us a good rating. We are very happy to hear that the friendliness and courtesy of our staff left a positive impression during your business trip. Reviews like this are a great motivation for our team to continue to maintain the quality of service. We look forward to welcoming you back in the near future, whether for business or leisure. Best regards, i made Dwijantara. General Manager.
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
the room is clean and comfortable but the toilet is funny
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Accommodation's Reply
09 Jul 2025
Dear I*a, Warmest greetings from City of Aventus Hotel, Thank you for staying and leaving a review. We are delighted to hear that your room was clean and comfortable. Your humorous comment about the toilet is well received, and will serve as a reminder for us to continue improving the small details to make your stay even better. We look forward to welcoming you back again soon. Best regards, i made Dwijantara, General Manager.
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P***m
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 9 week(s) ago
I stayed here for 2 nights; the hotel building is ok; the location is still ok. The room is ok; but the portable bathroom is not comfortable and feels cramped. I tasted breakfast twice; the variety is lacking; besides, the waiter is not quick to replace the food that has run out. The service is lacking.
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4 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear P*m, Warmest greetings from City of Aventus Hotel, Thank you for choosing to stay with us during your business trip and taking the time to leave a review. We are pleased to know that you found our hotel building, location, and room quite satisfactory. However, we apologize for the inconvenience you experienced regarding the portable bathroom and the lack of breakfast variety as well as the slow service in replacing food. Your feedback is very valuable and we will share it with the relevant team for future service improvements to improve the guest experience. We hope to welcome you back with more satisfying service. Best regards, i made Dwijantara. General Manager.
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G***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Strategic location, clean and comfortable rooms.
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2 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear G*e, Warmest greetings from City of Aventus Hotel, Thank you very much for your positive review. We are very pleased to know that you found our room clean, comfortable, and the hotel's location convenient. We look forward to welcoming you back on your next visit. Warmest regards, i made Dwijantara, General Manager.
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F***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Really like staying here, the breakfast is also delicious
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear F*a, Warmest greetings from City of Aventus Hotel. Thank you very much for your positive review. We are delighted to hear that you enjoyed your staycation and breakfast at our hotel. We look forward to welcoming you back for an equally enjoyable experience on your next visit. Best regards, i made Dwijantara, General Manager.
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Dwi B. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
awsome! stayed here for 3 nights an interesting experience, maybe this used to be a pop hotel because the contents and facilities were 11:12 similar, everything was clean, the service was okay, only maybe the soundproofing in the room was a problem because my experience on the last night had to wake up at 3 in the morning because someone in the next room was joking and laughing too loudly so that it woke me up who was in the next room and I had to reprimand him directly. the rest was amazing I will come back here if I stay in Bali again
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Dwi B. W, Warmest Greetings from City of Aventus Hotel Denpasar. Thank you very much for taking the time to write a positive and helpful review. We are glad to know that your 3-night stay at our place left a pleasant impression on you. We also greatly appreciate the feedback regarding the soundproofing in the room. We apologize for the inconvenience you experienced on your last night. This will be a serious concern for our team to improve guest comfort in the future. We are very happy to hear that you are planning to return if you visit Bali. We look forward to welcoming you back in the future. Warm regards, i made Dwijantara. General Manager.
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
the food tastes good.. the staff are friendly
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Accommodation's Reply
13 Jun 2025
Dear S*a,*Warmest Greetings from City of Aventus Hotel Denpasar. Thank you very much for your perfect rating and sweet short review. We are glad to know that you enjoyed the taste of our food and felt comfortable with the friendliness of our staff. Positive feedback like this really motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. Warm regards, i made Dwijantara. General Manager.
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denny h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I feel very comfortable staying at this hotel and I really want to stay here when I go to Bali and the price is affordable and the facilities are complete, especially the staff are all friendly and thank you for helping me while in Bali moving my things from one room to another, the best.
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Denny H., Warmest Greetings from City of Aventus Hotel Denpasar. Thank you very much for your wonderful review and perfect rating. We are very happy to hear that you had a comfortable stay at our hotel, and that our staff service was able to give you a good impression during your stay in Bali. We are also happy to assist you during the room transfer process — your satisfaction and comfort are our priority. We hope to welcome you back soon on your next visit to Bali. Warm regards, i made Dwijantara. General Manager.
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Dian W. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Nice place, need to improve the food and service.
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Accommodation's Reply
13 Jun 2025
Dear Dian W. S., Warmest Greetings from City of Aventus Hotel Denpasar. Thank you for your review and perfect rating. We are glad to know that you liked our place and felt comfortable during your business trip. We also really appreciate your feedback regarding the food and service. These suggestions are important notes for us to continue to improve the quality for the comfort of our guests in the future. We look forward to welcoming you back on your next visit. Warm regards, i made Dwijantara. General Manager.
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Siti M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
It was comfortable to stay there, all the crew were very friendly.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Siti M., Warmest Greetings from City of Aventus Hotel Denpasar. Thank you very much for your review and perfect rating. We are very happy to know that you felt comfortable during your stay, and that the friendliness of our team left a positive impression. Reviews like this motivate us to continue providing the best service. We look forward to welcoming you back on your next visit! Warm regards, i made Dwijantara. General Manager.
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Elsy M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Affordable, clean and comfortable
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Accommodation's Reply
13 Jun 2025
Dear Elsy M., Warmest Greetings from City of Aventus Hotel Denpasar. Thank you very much for your review and perfect rating. We are very happy to know that you find our hotel clean, comfortable, and affordable. We look forward to welcoming you back on your next visit. Warm regards, i made Dwijantara. General Manager.
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D***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
quite clean. fragrant. good service. friendly staff.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear D*u,*, Warmest Greetings from City of Aventus Hotel Denpasar. Thank you very much for your review and rating. We are glad to know that you felt that our cleanliness, aroma, and service met your expectations. Positive feedback about the friendliness of our staff means a lot to the team. We look forward to welcoming you back on your next visit. Warm regards, i made Dwijantara. General Manager.
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Number of reviews per page
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