F***y

8.5

/10

Reviewed 5 week(s) ago

This is my second stay here. One of my favorite hotels, just a short walk to the mall and close to culinary attractions.

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Accommodation's Reply

01 Nov 2026

Thank you for choosing to stay with us again! 😊 We truly appreciate your continued support and are delighted to know that Blue Lagoon Hotel remains one of your favourite hotels. We're glad you enjoyed our convenient location, just across from Sunway Pyramid Mall and close to many food options. We look forward to welcoming you back for your next stay! Warm regards, Siti Blue Lagoon Hotel Team

S***a

8.5

/10

Reviewed 17 week(s) ago

A little bit noisy from the bar next door. Overall, the room is okay for the price.

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Accommodation's Reply

16 Sep 2026

Thank you for sharing your feedback with us! 😊 We’re glad to hear that you found the room satisfactory and felt it was good value for the price. We’re sorry for the noise from the bar next door. We understand that this may have affected your comfort, and we appreciate your understanding. We hope to welcome you again in the future! Warm regards, Siti Blue Lagoon Hotel Team

h***a

Medical

9.4

/10

Reviewed 27 week(s) ago

Comfortable room, there are 3 choices of nasi kandar near the hotel, friendly staff, easy check in, opposite the hotel is Sunway Pyramid Mall

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Accommodation's Reply

17 May 2026

Thank you for your kind feedback. We’re glad to hear you found the room comfortable, enjoyed the nearby food options, and had a smooth check-in experience. We’re also happy that our friendly staff and convenient location opposite Sunway Pyramid added to your stay. We hope to welcome you again soon. Warm regards, Siti Blue Lagoon Hotel

Y***a

Medical

9.1

/10

Reviewed 35 week(s) ago

Clean, close to Sunway Pyramid Mall, but the bed is too high.

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Accommodation's Reply

17 May 2026

Thank you for your feedback. We’re glad to hear you found the hotel clean and enjoyed our convenient location near Sunway Pyramid Mall. We also appreciate your comment regarding the bed height and will take this into consideration for future improvements where possible. We hope to welcome you again soon. Warm regards, Siti Blue Lagoon Hotel

E***a

Medical

9.4

/10

Reviewed 42 week(s) ago

It's fun, there are lots of people selling food in the morning.

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Accommodation's Reply

12 Feb 2026

Thank you for your feedback. We’re glad to hear you found the area pleasant and enjoyed the many food options available in the morning. We hope to welcome you again soon. Warm regards, Siti Blue Lagoon Hotel Team

Verified Traveler

Leisure

8.5

/10

Reviewed 49 week(s) ago

Loud noise from outside. Especially at late night. Can Not sleep well.

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Accommodation's Reply

02 Dec 2025

Thank you for your feedback. We're sorry to hear about the noise disturbance from outside. The area can get lively at night, and we understand how this may have affected your rest. We’ll continue to look into ways to improve the experience for our guests. Warm regards, Siti Blue Lagoon Hotel

C***n

6.5

/10

Reviewed 52 week(s) ago

Stay in cozy queen. Self check in machine. Spend at least 10mm to get it done then pay a rm50 deposit to the machine. Upon entering room have a stale smell. Toilet exhaust fan not working. Another room also same not working. No slippers. Quite noisy start 8am as restaurant push trolleys around below the alley way.

2 people find it helpful

Accommodation's Reply

20 Nov 2025

Thank you for your feedback. We’re sorry for the inconvenience caused during your stay, especially regarding the exhaust fan, room smell, and early noise. We’ll have our team look into these issues to improve the experience for future guests. Thank you for staying with us. Warm regards, Siti Blue Lagoon Hotel

Yoselin

9.6

/10

Reviewed 54 week(s) ago

The facilities is so bad. No tea no coffe. But the room is very clean.

1 people find it helpful

Accommodation's Reply

10 Nov 2025

Thank you for your feedback. We’re glad you were satisfied with the cleanliness of our room. Kindly note that we do not provide complimentary tea or coffee, as we offer a water dispenser for all guests instead. We appreciate your understanding and hope to welcome you again. Warm Regards, Siti Blue Lagoon Hotel

O***a

Medical

9.4

/10

Reviewed 64 week(s) ago

Strategically located in front of Sunway Pyramid Mall. Numerous convenience stores nearby make finding food easy.

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Accommodation's Reply

20 Aug 2025

Thank you for your kind review. We’re glad you enjoyed our strategic location just in front of Sunway Pyramid Mall with many minimarkets and food options nearby. Warm regards, Siti Blue Lagoon Hotel.

A***a

Medical

9.7

/10

Reviewed 70 week(s) ago

Clean room, near Pyramid mall, near Sunway hospital

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Accommodation's Reply

06 Jul 2025

Thank you for your feedback! We're glad you enjoyed the clean room and our convenient location near Sunway Pyramid and Sunway Medical Centre. Hope to see you again soon! Warm regards, Siti Blue Lagoon Hotel

C***s

10.0

/10

Reviewed 71 week(s) ago

Very good hotel, will book it again.

1 people find it helpful

Accommodation's Reply

06 Jul 2025

Thank you so much for your kind words! We're happy you had a great stay and look forward to welcoming you back again soon. Warm regards, Siti Blue Lagoon Hotel

s***i

Leisure

9.1

/10

Reviewed 72 week(s) ago

hotel is nice, location is good just right Infront of the Sunway pyramid hotel and mall,but the check in system is trouble some.

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Accommodation's Reply

06 Jul 2025

Thank you for your feedback! We're glad you liked the hotel and our convenient location. We apologize for the inconvenience with the kiosk check-in system. We're working to make the process smoother. Hope to welcome you again soon! Warm regards, Siti Blue Lagoon Hotel

Y***a

Medical

9.4

/10

Reviewed 73 week(s) ago

The hotel is nice, clean and tidy.

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Accommodation's Reply

06 Jul 2025

Thank you for your lovely feedback! We're happy to hear you found the hotel nice, clean, and tidy. Looking forward to welcoming you back soon! Warm regards, Siti Blue Lagoon Hotel

Y***a

9.4

/10

Reviewed 73 week(s) ago

The accommodation is nice and comfortable, strategically located close to malls and culinary centers.

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Accommodation's Reply

06 Jul 2025

Thank you for your kind review! We're glad you found the stay pleasant and comfortable, and that you enjoyed our strategic location near the mall and food spots. Hope to see you again soon! Warm regards, Siti Blue Lagoon Hotel

m***a

Leisure

8.5

/10

Reviewed 75 week(s) ago

Location, cleanliness, everything is good.

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Accommodation's Reply

06 Jul 2025

Thank you for your kind feedback! We're delighted to know you were satisfied with the location, cleanliness, and overall experience. We look forward to welcoming you again soon. Warm regards,| Siti Blue Lagoon Hotel

S***t

Leisure

9.1

/10

Reviewed 76 week(s) ago

Good location. Convenient walk over to Sunway Theme Park and Mall. Good house keeping on cleanliness. Recommended.

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Accommodation's Reply

06 Jul 2025

Thank you for your kind words! We're happy you enjoyed our convenient location near Sunway Theme Park and Mall. It’s great to know our housekeeping team met your expectations. We truly appreciate the recommendation and hope to welcome you again soon. Warm regards, Siti Blue Lagoon Hotel

F***n

9.1

/10

Reviewed 87 week(s) ago

The place is clean, nice, close to everywhere, it's just a shame the lift is broken, recommended, for those going to Sunway Hospital, it's better to use Grab, at most 5 rm

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1 people find it helpful

Accommodation's Reply

15 Mar 2025

Thank you for your review! We're glad you found the place clean, nice, and conveniently located. We apologize for the elevator issue during your stay. For those visiting Sunway Hospital, taking a Grab is a great option, as it's only around RM5. Hope to welcome you back to Blue Lagoon Hotel soon! 😊 Best Regard Siti Blue Lagoon Hotel

NG TIAN P.

Staycation

9.4

/10

Reviewed 109 week(s) ago

Good check-in experience, the room is clean, cross the road to walk to Sunway Pyramid and Sunway Lagoon. Awesome experience.

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Accommodation's Reply

06 Jul 2025

Thank you for your kind review! We're glad you had a smooth check-in and enjoyed the clean room and convenient location just across from Sunway Pyramid and Sunway Lagoon. We’re happy to hear you had an awesome experience and hope to welcome you again soon! Warm regards, Siti Blue Lagoon Hotel

n***i

Medical

8.5

/10

Reviewed 127 week(s) ago

Location is ok. View from the room is ok, medium room size, large window so it doesn't smell stuffy. Soft bed can get four pillows, for comfortable sleep. It's just that the sound is not very soundproof, in the morning the cleaning room staff is very noisy like to slam the door of the next room that is being cleaned, the owner or hotel manager should pay more attention to it such as providing training to be better for the cleaning staff. The water in the shower is not strong enough. The receptionist is good & very helpful.

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Accommodation's Reply

06 Jul 2025

Thank you for your detailed feedback. We’re glad you enjoyed the location, room view, and comfortable bed. We truly appreciate your comments about the noise and water pressure—these are helpful for us to improve. We will remind our housekeeping team to be more mindful and provide the necessary training. Thank you also for your kind words about our reception staff. We hope to welcome you back again soon! Warm regards, Siti Blue Lagoon Hotel

d***i

Medical

7.4

/10

Reviewed 129 week(s) ago

Check in and check out were smooth. Hotel staff were quick to help when requested.

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Accommodation's Reply

06 Jul 2025

Thank you for your review! We're happy to hear that your check-in and check-out went smoothly and that our staff were quick to assist when needed. Hope to see you again soon! Warm regards, Siti Blue Lagoon Hotel

Blue Lagoon Hotel

Overall Ratings & Reviews Blue Lagoon Hotel

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8.9

8.3

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Traveller Reviews Blue Lagoon Hotel