8.4
Very Good
From 290 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.4

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Traveller Reviews Condado Palm Inn San Juan, Tapestry Collection by Hilton

Number of reviews per page
20
40
Top reviews
Donna E
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convenience. All the restaurants and bars were within walking distance. My only complaint was that the beach was a block away but other than that great place to stay.
Renny
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff. I wish the pool area was bigger
Kailey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property included chairs and bikes which was great!
Jennifer
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property very run down, decent area but leaks everywhere in the building and there’s music playing outside all night.
Demi
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is dirty and not well maintained. Pool area way smaller than pictured. One elevator working only and super small, everyone on top of each other squeezing in. Not on the beach with an ocean view. You have to walk to the beach
Jerelyn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wasn't fond of the resort fee per day but who dsnt. Overall chill and convinent
Henry
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in took way too long. Desk staff extremely nice. Female manager not so much
Majeedah
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nu
lisa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

One of the elevators broke in my tower It was very difficult
Bruce
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved the area and would actually stay here again. Only thing was our room being right by the elevator which was noisy and our showerss was dripping and you could hear that also. Other than that, I liked it here.
Giovanni
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved our stay and can’t wait to come back!
Lidiia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was quite noisy in our room because there was a speaker outside, by the pool, that was playing music at night. The music was not intrusive though
Frida
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

10/10
Annie
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was nice and conveniently located to the beach. Only thing that i did not like was the small pool.
DELORES
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The warm welcome from the staffs and they were very helpful I disagree on paying for breakfast because the rate is too high
Barbara
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay. Great location. Bathroom could’ve been a little cleaner
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A block off the beach! Hotel facilities good, clean, kinda what you would expect, No bad surprises. The beach is beautiful, with an area for the hotel’s guests. There is an awesome chocolate shop just off hotel’s lobby. I’ll be back to stay at Condado Palm in autumn. A
Cynthia
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tired facility in need of updating, with few amenities, but friendly and helpful, staff in a convenient tourist area, within a quick walk to sand and restaurants. Overpriced but not a bad choice given the circumstances we were in (island-wide blackout)
Jade
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved my room. It was very spacious and had everything I needed space wise. AC was nice and cold/adjustable. Bathroom was well stocked with towels. Floors were a bit on the dirty side int room but I just wore slides in the room to counter. I wipe down my rooms with disinfectant wipes when I arrive and I have to say nothing really picked up on the wipes, even the bathroom floor! I wish more free amenities were included such as breakfast but the beach and small pool area were cool. The gym was small but empty most of the time. The pool is also very small but I spent more time outside rather than in the hotel area. The coffee shop inside the hotel was delicious but the food wasn't great. The restaurant in the hotel is delicious. Overall I really liked this hotel. The staff was very nice and flexible. I had an issue with a noisy neighbor at 1-2am and they took care of it within 10 minutes for me.
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patrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

was a great stay very close to beach and super close to old san juan will stay again when we return .
Number of reviews per page
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