Overall Ratings & Reviews Lisbon Old Town Guest House

The property was great! Clean, well-organized, and thought of things that any traveler would need. Good area. Close to the metro and the Timeout Market. Grocery store nearby as well.

Our stay at this property was absolutely fantastic! The location was unbeatable—close to all the best attractions, restaurants, and shops while still offering a peaceful retreat. The cleanliness was top-notch; every corner was spotless, and it felt fresh and well-maintained. The attention to detail was evident, from the cozy furnishings to the well-equipped amenities. Checking in was seamless, and the host was incredibly responsive and accommodating. We truly felt at home and appreciated the care put into ensuring a comfortable stay. If you're looking for the perfect place to stay, this property is a gem. Highly recommended!

Proximity to everything was great.

Great base for Lisbon stay

Location was perfect for my arrival in Lisbon and walking all around for two days. Room was clean and I had no complaints of noise as prior guests had.

I was happy with the unit and the location

The room was simple, yet modern and well decorated. The attention to detail, like antique tiles and access to a clean kitchenette was such a nice touch.

Getting into the building was a horror show. Luckily, a couple who actually got the email with the two codes let us in. We ended up splurging on the hotel next door after we barely were able to use their lockers (key jammed) to store our luggage while waiting for check in. We were tired, and not hearing anything back from the hotel. We couldn't even make calls as travelers from out of the country. The service was awful, especially considering how helpful the staff at the 5-star hotel next door were (this is before we booked a room). I swallowed the cost and we used it as a chance to live lavishly, despite not being 5 star travelers. I never did get a response back from Lisbon Old Town Guest House. Ironically, we were having coffee outside the "nice" hotel next door waiting for our taxi on our way back home, and I see two travelers struggling with the Lisbon Old Town Guest House door. I waited 5 minutes because I'm socially awkward, but it was clear they weren't getting into the door. I came up to them and said we had the same issue. I wrote down the codes given to me by the other travelers and felt a duty to pass it on. He showed me their email and it only gave them the door to get into the hotel on the second floor, and nothing for the main entrance (different codes). They were very grateful, but this is clearly not just a one off issue. If you're landing here after any type of distance travel, be ready for a major headache.

All access via emai. Great location. Clean

Great location. Easy check in with key codes provided for access to the building and my room. Shared kitchen with fridge, microwave, kettle and toaster. Rooms were spacious and cleaned daily. Property was on 2nd floor, no lift. Door to building and property needed to be pushed or pulled tight with force sometimes to make sure it was secure and locked. Noise in the building was quite loud with building work going on in other properties and other guests coming in and out of their rooms

walkable to everything!

Loved this place including the location. Quiet, very clean and the bed was amazingly comfortable. I actually found that it was not necessary to come change the bedding and all towels every day which is not as eco-friendly as other hotels where we have stayed. Hands down we would certainly stay here again when returning to Lisbon.

Great for budget-stay, very good location. The host helped us during check-in/out through phone, but he answered and arranged quickly and smoothly.

The location is incredible and you can walk to many attractions. The bed was comfortable and the linens of high quality. While the stairs were fine for me, it would be difficult for my mom. A warning to customers would be a good idea. I cannot wait to return for another visit!

Very good

This place is nicely decorated but it very noisy both on the exterior and the interior. There is poor insulation on the room doors so when anyone else enters the building or is in the common areas you hear everything. We ended up moving out as the other guests were partying all night and we couldn't sleep. With this location , it would be good if there was someone present to deal with noise issues or better insulation. I tried to contact the property owners and heard nothing back. There are better places to stay in Lisbon.

It's OK, but litle noisy...

Everything was good except the air conditioner in our room didn’t work and it was hotter in our room than it was outside which is saying a lot. We were not able to cool down in the room at all and woke up sweating because it was so hot.

We enjoyed the great views from our room at the front of the building of trams, ocean and piazza although it was noisy at night. The room was clean and comfortable. We really appreciated the shared kitchen with microwave, toaster, jug, fridge and coffee and tea supplies, although a toaster oven and tea towels would have made it excellent. The kitchen needs some ventilation as there are no windows, so careful if you burn toast. There's a large supermarket and chemist in a large train terminus some 5 minutes walk away and there's also a convenience store called Ali-Baba a minute away and a good coffee shop opposite.The only drawback is, there are a lot of stairs to get to foyer.There's no staff at night, but this is usually the case at a guest house, but you can ring the manager,David and he is responsive. The famous 28 tram pulls up numerous times right out the front. We would consider staying here again.

This was the perfect choice for a solo trip. The location is in the heart of the center and where all the action happens! If you are interested in the nightlife, I highly recommend this place. Although it is near the action, the soundproof windows make the outside noise disappear. There is also the view of the river, so you will see beautiful sunsets over the water. I would definitely stay here again when I return to Lisbon!