Yolanda
with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Absolutely happy with the staff, particularly Sharon, she is so helpful & has a friendly smile anytime of the day. My only issue was that I was quoted a price in GBP by Expedia but the hotel had a higher rate when converted from USD therefore I paid more than agreed. I also wanted to pay for my stay in ECD, however the payment was taken from my account in advance without authorisation which incurred a charge. It was resolved as the manager was able to refund me & accept ECD, but I did not appreciate the drama
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