Motel One Wien-Westbahnhof

Explore Motel One Wien-Westbahnhof
8.8
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.2

Location

9.0

Service and Facilites

8.8

Traveller Reviews Motel One Wien-Westbahnhof

Number of reviews per page
20
40
Top reviews
Norma
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good location,right outside the station. Love it , lots of stores for food options and shopping. The best one we’ve booked this trip . Highly recommend this one. Staff was amazing.
Patricia Ann
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location, right outside the train station, excellent buffet for breakfast.
Alex
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8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient, clean, reasonably priced. Exactly what you need for a short stay.
andreas
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location connected to the Westbahnhof building and subway station. Clean and convenient.
mike
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms nice but a little small Staff on check in could have been more friendly and welcoming Local to transport and food so pretty good location
Jean-Luc
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The location is excellent. It is next to the train station. Other than that, this hotel is very plain. Bare minimums. No small fridge. No telephone to contact front desk or communicate with family/friends staying in another room. When we entered our room, there were 3 flies buzzing around. I went downstairs to inform the front desk and they didn’t seem to care. The rooms are very small. Over paid for what we got!
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George
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10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice place right next to the rail station that offered an easy hub for getting around the city.
fatma
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10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The location were perfectly for me next to underground,shops ,restaurants also ther is an airport bus every 30 which was every thing handy and reachable
ipek
icon-with Friends
with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was very centralized and easy to travel from. Our concern was we have seen several mice at the patio seating during our stay of 4 days. They kept walking several of them at all times, when we sat outside. Also the waiter for the bar and restaurant was extremely rude and unkind.front desk staff Ahmed, Batuhan was extremely helpful and professional ! Also it’s a lot of noise the ambulance sirens are almost every hour 24 hours! And a lot of shady people around the hotel!
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Andrea
icon-with Children
with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location for Wiener Stadthall and Westbahnhoff station, with car rental, food court, bakery, supermarket and shops just metres away if needed. Helpful staff and clean rooms. Only downside was no mini fridge which we like for keeping drinks/food cool, otherwise we enjoyed our stay very much.
Jose
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great service even got a free bottle of water without being part of their member club
Hongbo
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The location is extremely convenient. It's next to the Vienna West train station. In the Vienna train station, there are dozens of stores including grocery stores, banks and the restaurants.
Stephanie
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We enjoyed staying here. It was super quiet even though it was right next to the West Bahnhof train station. Being at the train station and near the subway made it very convenient to get around Vienna. But the area is very walkable to the main tourist sites. The room was clean and comfortable and had the best pillows of all the hotels we stayed at in Austria. Definitely a plus for us. There were restaurants and grocery stores nearby. We would stay here again.
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Steven
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Business
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Small bar area, and a large hotel. Staff were visibly struggling to help all customers, and wait times long as a result. Similar issue at breakfast which was chaotic with people even sat on the floor near tables to eat, in the business area on the first floor, and not certainly enough space for everyone. The staff were friendly, but it feels the budget nature of the hotel is taking priority. Rooms were simple and clean - but slightly dated compared to other Motel Ones I've stayed in.
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sharon
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I paid Parking for five days. Every time I went out, I had to fight not to pay again because the tickets the Hotel gave me would not work. Frustrated… I could not take my car in and out… So I was limited to using my car. Very frustrating!!!!!!! One of the times I had to back up and then take my car and go park it again… you had to walk all the way from Lyle into the subway hub all the way around building to get back to the hotel… …….basically they said we’re third-party. We can’t help you and I’m like no no no no we’re not doing that…!!! This was my first time to Vienna,… First time with a car in Vienna, so that was the ultimate “WORST PARY”of staying at this hotel!! I have to say because of this my first visit to Vienna, was ruined because of the Parking… (sidenote… Even at the Information center, they’re very frustrated with you. They keep telling you to go over to the kiosk and get a ticket… If you don’t know: “ HOW TO USE”. the kiosk that’s absolutely no help… Very hard to find someone patient and kind to help me with the subway, the bus in the tram. !!! Note to Hotel… You need to work out a better arrangements with the parking garage. If you take our money, we should have “ NO”problem with the parking garage!!! Other than that, the hotel is amazing… The location is amazing…
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James
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

located in the Vienna West Bahnhof complex which has a shopping mall and access to the Vienna metro and tram systems as well as the stop for the Vienna Airport bus service. Walkable area for shopping and finding enjoyable places to eat.
Freddy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This property is conveniently located near the Metro, making it easier to navigate Vienna, and the staff were outstanding. We will return.
Ananthakrishnababu
4.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Excellent location and friendly staff. But for the price the room was tiny, and they didn’t have a family room for us inspite of booking for 3 people. The sofa bed they gave was full of dust and dirty. Staff were friendly and helpful.
karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent location
Stuart
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

location was perfect. facility was clean and well laid out. only hitch was room was TINY. We were supposed to have a king “comfort” room but it was a letterbox with what looked more like a queen bed. To their credit, when i complained, they moved us to a “family suite” which had a slightly later bed and a small couch in the same size room (lol). Europe
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Number of reviews per page
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