The hotel is an old one that needs some maintenance and updating. Rooms are small and as others have mentioned one can hear complete conversations of your neighbors. On the plus side, the staff were friendly, and helpful, the food was great and it is located within walking distance to the Summit and Main Range trek. It is the only hotel open in the summer season in Charlotte Pass. All in all I would stay again.

Great location in National Park. Had to pay 17 dollar a day park fees. Great walks in summer around mountains. Limited close parking. Rooms are on four levels up stairs no lifts. Not good for elderly. It is 30 kilometres to grocery store or restaurant. During summer could buy breakfast and lunch at hotel, but no dinner.

Yes very nice place to stay

The staff member that checked me in was super friendly and accommodating. The room was basic, but not in a negative way. It was comfortable and clean. The bed was perfect after a long hike! Additionally, it’s in a great location if you’re there for the local trails. Can’t make a recommendation on the food as I didn’t eat there.

We had everything we needed to complete the Snowy Alpine Trail at Stillwell. A comfy bed and a warm shower at the end of the trail each day. The food was good considering we stayed out of snow season and there was only one person in the kitchen. The salad was fresh and chicken cooked well. Only a few meals available but they were cooked well. Staff were lovely at all times. Wine and beer was cold! Highly recommend Stillwell for being handy to walk the trails nearby.

The hotel was our base for 4 days while walking the Snowies Alpine trail. It was basic but had comfortable beds, good showers and reasonable space. The balcony wasn’t accessible because it was in need of serious renovation. The food in the restaurant was just OK (it was the only place open for food in the village at the time we were there).

Staff tried hard to accommodate but experience fell short of expectation. won't stay again

Very clean and comfortable hotel to stay at to before or after hiking the main trail. The staff were lovey and the food good.

It’s noisy. Could even hear my neighbours talk. Very disappointing will not refer nor return.

Very helpful staff- we left our bags before and after our stay.

Amazing location and very thankful it is available in Summer. Very friendly staff.

My stay at Stillwell was great. The staff were awesome, and being so close to Mount Kosciusko allowed for an easy start for Hiking in the region.

I tried cancelling this reservation weeks ago - I waited on hold for over 45 minutes twice to the hotel ( as no one was answering ) only to be told that i had to talk to wotif. Then wotif person told me that they can’t contact the hotel

Not recommended. Couldn’t contact the hotel at all. Very inconvenient. You could not drive to the hotel as they doesn’t allow staying overnight, forcing customers to pay for expensive and time consuming transport.

Our room had a great view of the slopes and was very clean albeit small but we didn’t mind as we were out exploring most of the time.

Clean but very basic room,staff were pleasant& helpfull. Room had nowhere to sit other than bed, very awkward to boil jug or recharge phone etc. Needs at least 2 chairs and small table. Not suitable for more mature age clients because of the above also stairs.. would not return.

Very noisy - could hear people in the other rooms talking and using the bathrooms through the night

It was well-run, the meals were great, the service perfect

Very happy and no complaints. Very friendly and helpful staff.

Very friendly and helpful staff.