Overall Ratings & Reviews Boutique Hotel Onderbergen

El unico problema fue que la regadera tenia un piso sumamente resbaloso, pero eso se puede corregir con antiderrapante. Aparte de eso las instrucciones para llegar estuvieron super claras, el cuarto de muy buen tamaño y muy bien organizado. Muy bonito y limpio el hotel y sobretodo la atencion del personal fue muy buena !

Staff is fantastic. They go out of their way to help you and offer suggestions that will meet your needs. Rooms were smaller but really nice. Would recommend the hotel.

I had a very comfortable stay at Boutique Hotel Onderbergen. It was easy to find my way here from the train station via tram, and the street it is on is quiet and safe. It was a very easy walk to the main tourist area, about a 10 minute walk in essentially a straight line. Again, I always felt safe and comfortable. The room itself was nice. Comfortable mattress, clean bathroom, safe provided in wardrobe, coffee, toiletries. The reason I didn't give the room 5 stars is because apparently my "class" of room didn't include a refrigerator. For this tier of hotel, that should be expected. I asked the front desk if they had one that they could bring up, and they said no. They did offer (and I accepted) to hold my items in the restaurant refrigerator, which was not ideal but did work out. I would think a hotel like this should at least provide a fridge on request. Staff was very friendly, provided some sightseeing tips on arrival, held my bags before my room was ready, etc. I would recommend this accomodation.

Would highly recommend. Great location very helpful and friendly staff. Fantastic food close by.

A wonderful check in experience with a very friendly and informative receptionist who made us feel really very welcome. Room was clean and bright surg everything we needed as a family of four for one night. Location very good, yet quiet at night.

We had an excellent stay for two nights in a room of four. Great staff, great area, very easy to walk to everywhere. Good underground parking lot at less than five minute walk for 15 euros. Only downside for us is that the walls seem pretty thin so we could hear outside noise when there was some. To be expected in an old building. All in all, we had a very nice time in Ghent it is a great city.

Hooket to EXCELLENT Irish pub

Great room. Great meal. Excellent staff service

Located in the heart of Gent. Comfortable room. Friendly staff. Good WiFi. Charming exterior. We had a party of five and the room accommodated us well.

El personal super amable, la habitación hermosa, la ubicación cerca del centro,excelente servicio,super recomendable, excelente servicio, incluso el personal de recepción habla español y te explica todos los atractivos que tiene la ciudad,

Amazing location. Walkable to everywhere.

The room, at the top of very steep stairs was delightful. The stairs would be a struggle for some people, but they do warn you when checking in, and offer to swap rooms if an issue. The pillows are not the best, too soft for those needing decent neck support. We didn't have breakfast, as at €18.50 felt it was a bit steep, and we wanted to find a cafe/patisserie for a light snack before heading out for the day

Disappointed as the property was advertised as a “Boutique hotel”. Our family room could not be classed as boutique ( we expected more for the cost of the room)! There was a lot of noise into our room through the ventilation ducting! We noted the bed sheets to one of the beds was mouldy, these were replaced after we brought to the attention of the management. The room was very warm, however there were fans provided to assist The positives are that the hotel is centrally located and has the pub below!

Very friendly and helpful staff, chairming, sweet place, with great location

Fab stay but room was very warm and bright. We were in an attic room with a velux window we couldn’t reach to open or pull the blinds down on. Fans provided but they are very noisy so being able to open the window would’ve been better

Near city center, separated entrance ,2 BR Apartment with full kitchenett,but no washing machine.Very convenient for my family of four. Room cleaning was every 3 days.

Very nice and helpful staff. Comfortable room with large bathroom and lovely shower. The structure is beautiful and in a good location. Great recommendations from staff about where to eat and what to see. The only thing I would change is upgrading from “standard room,” which seems to mean attic with skylights only and whacky steep stairs to manage, to a room on the first floor (one flight up). It appeared that the canal side first floor rooms were probably fantastic.

We travelled using public transport, train and tram made staying at this hotel very convenient as only a couple of minutes walk from tram stop. Hotel is in a great location not too far from all the attractions or tram. Room was clean and plenty of amenities, nice coffee and a fridge with drinks at a reasonable cost. Staff at reception were very friendly and very knowledgeable about the local area.

Old building without elevator. Very steep and narrow stairs. To be fair they were willing to carry luggage up and down. Location was within walking distance to most attractions. Desk clerks were hit and miss regarding availability. We would not return.

The staff was extremely friendly especially our new friend Joke, she was amazing in every way possible! We will go back!