Lovely hotel. No lift. Room 10 superior double was a great size at the top with s separate toilet and a shower cubicle behind a curtain. Plenty of room. Good WiFi. Fabulous location in centre of town of everything and friendly staff

Our stay was pleasant. Arrived at 3pm difficulty checking in as no staff about. The new staff members did his best to help and was very pleasant. Our room was on top floor- numerous flights of stairs with cases. Perhaps to be expected if staying in an older building in the location. Shower in room very good and spacious. Beds comfortable, clean and huge. Temperature in room was very very warm a small air conditioning unit was provided a staff member kindly brought up ice blocks for the air conditioning unit but it still acted more like a fan than cooling. Luckily the windows opened nice and wide to cool the room late in the evening.

Unexpected to have to go through tiny alleyway between 2 buildings to get into hotel part of property before the attached restaurant is open. The hallway to walk up is dated, and I had to go up 3 flights, but once in the room unexpectedly nice. AC, king size bed, Large TV, shower and separate toilet. Just walking up and down all those stairs not recommended if you need to bring up a heavy or a few bags. The staff is only around after 3pm and not there in the morning. So a bit awkward to check out.

This hotel is minimally staffed. If you want to drop your bags prior to check in you need to arrange ahead- we didn’t and were stuck carrying bags for a few hours. Good location, a few cafes just outside the hotel and very close to main shopping streets, not too far from train station. The hotel itself has a cafe but it was closed the day we arrived but if open would be convenient. We did not add breakfast to our stay. Room was small but enough for a short stay and good value for the cost. Because it is an older building retrofit to a hotel the back wall had a shower in the corner (separated from bed by a curtain), a vanity and a water closet. Everything was functional but just a little bit of an odd set up.

Friendly and helpful staff. End rooms were fine, but tight space around entry doors and they do not open all the way and some molding is pealing.

Beautiful, unique property. Great location, absolutely fantastic city and this hotel fit the vibe. Fair warning: semi steep stairs to get to your room.

Few idiots coming in late and talking loudly outside the bedroom doors. No fault of the hotel. Comfortable and great location.

The location of this hotel is wonderful, and the restaurant appears top notch, however we stayed in a very small room on the third floor, with no elevator. It is a very old property without recent renovation. The room was small and had sloped ceilings on two sides, which was not comfortable for my 6’2” companion. The shower stall was right in the room itself, with zero privacy other than a thin cloth screen. The toilet was in its own closet with a door. The floors were linoleum that was at least 40 years old. The view of the city from the window was terrific, and the bed was comfortable, but I don’t think I would recommend this hotel to others. There was very little in terms of front desk support (there literally is no front desk), and no one was available until 3 pm, so we had to store our luggage ourselves in an unattended, multi-purpose room/closet in the second floor. The staff we did run into were very nice, but it wasn’t clear who was restaurant versus hotel staff.,

It was difficult to navigate their system because they do not have staff on the property at all times.

Lovely property!!

Extremely helpful staff, wonderful location to explore the old town

We really enjoyed this hotel. It’s in a great location and the restaurant on the bottom floor was wonderful!

Location was great! Short walk to the city center. Room was clean nicely maintained. I would highly recommend.

Great location for exploring the city. No elevator so the stair climb was tough with suitcases.

Great location near everything in Bruges. Friendly staff, clean and well appointed rooms. Would stay here again.

Hotel is well situated and room (10) was very cute but is best suited for shorter people because we kept knocking our heads on the slanted ceilings.

Beautiful building inside & out. Great manager & staff.

Great location, very clean and spacious. It was a self check in. Limited interaction with staff but everything went smoothly. My only warning is that there is no lift and we had to carry our luggage up three flights of narrow stairs.

Lovely hotel and close to the centre of Brugge .Staff were all very friendly.Restaurant was excellent and my brother and I had a wonderful meal. The only criticism we had was the paper cups instead of china cups for tea or coffee in the bedrooms which were too hot to hold when a hot drink was in them .would have. Preferred china mugs.

Love brugge....cosy hotel suite very well decorated more 4 star than 2..resteaurant downstairs is a must try ..superb food and ambiance..location is bang in the middle of town 10 minute walk from train station