9.2
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Traveller Reviews Kwa'Lilas Hotel

Number of reviews per page
20
40
Top reviews
James Robert
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel and decor were delightful!
Laura
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The pub had affordable food with lots of choices and good service
George
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast & supper were excellent. Rooms very clean and a comfortable bed.
Kevin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wish they had a pool
robert
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel and restaurant
Paul
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was clean and very well maintained. Staff was helpful and friendly. On site restaurant was good but with a long wait for service after being seated. If you use the pub for breakfast, don’t forget to tell them you are staying at the hotel as there is a discount ( never mentioned by the hotel staff)
Suzanne
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kwa'Lilas, unfortunately, did not meet our expectations. The hotel is beautiful, however, it is very dated, it needs to be updated. It felt very old, in which, the cleanliness of the hotel gets missed. We had very poor sleep due to the air conditioner was very loud, and if you had the window open, we heard people parking, coming and going all through the night, due to our room was on the road side. We had to make a noise complaint due to people arriving at 2:00 am and then people above us, sounded like the roof was coming in. The restaurant, HA'ME' was suberb! The pub in the hotel was casual and had pub food in which was good. Due to the awful sleep, we will most likely not be back.
Read More
Grant
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent service from the staff and a great bar.
Rene
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All areas of the hotel were clean and new. All the employees were cheerful and accommodating.
Barry
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff but housekeeping below standard for this hotel category.
Mike
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and facilities. Unfortunately we arrived early and were asked to come back at 4pm( check in time). We returned at 4:20 and our room was not ready. Our room was ready at 4:45. The desk clerk was very apologetic. We had asked for a cot, apparently none available. I would have like laundry facilities, but none available. Small things. Nice quiet stay. Breakfast was very good!
Read More
Tawnie
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful hotel! The staff were great, the rooms were very clean and the linens were excellent. The walking distance was great to downtown and we made it in time for Filomi days! Overall very impressed with our stay.
Bridget
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Surprised the cafe was closed on Sunday. Really appreciated the quiet hours from 9pm to 8am. The bed was very comfortable and the room nice and clean. A few herbal teas in the room would have been a bonus.
Dee
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

clean and quiet
Dee
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, close to the ferry, 24 hour desk, flexible for check-in/out times
Trevor
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, nice comfortable room and very helpful staff with a very tasty restaurant onsite.
Monika
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful and big rooms.
Marie
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is a lovely hotel in a convenient location. The art work around the property is incredible! Having a pub and cafe onsite is a bonus. Don't miss seeing the art gallery that houses fantastic local art.
beverly
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely space and no regrets for what we paid... Happy to recommend...
Rosanna
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful building with thoughtful touches throughout. The staff was very helpful. We were very happy the cafe was open before we had to leave for the ferry bright and early. Delicious sandwiches, baked goods, and coffee!
Number of reviews per page
20
40