Overall Ratings & Reviews Norfolk Motel

The check-in was straightforward and customer service was satisfactory. The room itself was clean but outdated and in need of repairs. The bathroom floor was cracked and seemed like it was sinking where the toilet was. The motel is on the freeway so you could hear cars passing by. Luckily it's not a very busy road.

This property had no heat. Dirty sheets. Dirty washroom. Dirty floors. The list goes on, we even switched rooms at first and the second was no better. Gross place. Do not recommend.

There was no in the office when I arrived Not a towel or wash cloth in the room Hanger rods hanging off the ceiling You should be embarrassed to have this motel listed on your site

Everything planning another night soon

It was an emergency stay. Very impressive

Everything was ok considering the price but it was very hard to get ahold of

This place is in the middle of nowhere! 1 towel, no glasses, no ice, no soap, no kettle, basically a dump! Needs upgrades and renos!

Staff was absolutely awesome! And honestly for the property it self, you are getting what you are paying for, was the cheapest option in the area, there for not a great sleep.

It is about 1970 bathroom was awful the sink i had to bend over it was about 24 inches of the floor and not straight

This was the worst hotel I have ever stayed in and I have stayed in many. Right from the miserable check in guy through to the room which appeared to have been furnished with items from goodwill or value village. The floor in our room was moving due to its unevenness. I caught my foot on an exposed edge of the floor. . I went to explain our concerns to the owner but there was no one there for me to speak with. If I would of spoke then we were going to leave due to the deplorable condition of the motel

It was an uneventful stay, not good and not bad. For the money I really have nothing unexpected to complain about. It was an economical place to rest for a night. The checkin could be better documented, i arrived at 10:00 and nobody was there, nothing was on the reservation page that said anything about late checkin. Somebody came in 20 minutes and checked me in.

The place could use a complete renovation

Old and filthy

Don't be fussy on clean, if you stay check first under the bed..We found used condoms. Yucky, Surprise. The bathroom needs cleaning from top to bottom. The bathtub needs to be professionally cleaned, as well as the walls. The best thing is dogs are allowed and the price to stay is the best for budget watchers

Way too dirty with lots of bugs, dont know how a place like this can be even able to operate, isnt there health and safety inspections amymore!!

1. Photos much better than the actual 2. All suites entrances @ top were covered by spiders and their net, even seen in the bathroom 3. Washroom was size of kids ! 4. Bathtub and faucets were old style, and some stains on them 5. No coffee maker in the suite 6. Microwave minimum size 7. Fridge located on the desk ! 8. They were not ready for check-in . Waited 15 mibutes for front to come over, since no front after 8 pm. Also, room was warm and no towel at the beginning.

I would say this motel has not been updated since the 1950’s. The bathroom fixture were blue and chipped. I slept on top of the bedspread because I could feel the springs when I laid on the sheets. The lock on the door was a push lock that anyone could break. If you went out and didn’t lock it from inside it did not lock. I had to back to the office and ask for towels. There was actually nothing in the room. Worst place I’ve stayed in my life.

Overall very run down. About an inch of dust on the ceiling fan. The seal around the ancient tub and sink broken. Around the base of the toilet was filthy. We knew it was an older property and didn’t have high expectations, but this was much worse than I expected.

Service ok, odeur et propreté terrible. Vraiment le strict minimum

The expedia itinerary said check in at 4 and out at noon. When I arrived, the place was locked up completely. When I called to ask, I was told that check in was 5 but they would get somebody there as soon as possible, but traffic was heavy. At 5:00 somebody walked out of the house (I saw no car drop anybody off) in his slippers. I felt like I'd been lied to, that they had no intention of opening before their own plan of 5:00. Then their check in paperwork said check out was 11:00, not noon as stated on Expedia. I didn't feel that they treated my honestly.