5.6
Fair
From 392 reviews
Cleanliness

5.8

Room Comfort

6.0

Location

5.0

Service and Facilites

6.6

Traveller Reviews Norfolk Motel

Number of reviews per page
20
40
Top reviews
MARCEL
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Chambre propreté faible .
Brent
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Just no.
Deirdre
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Simple accommodations for budget travellers. We had everything we needed and the staff were lovely. Bed was super comfortable!
Marie-Eve
icon-Family
Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

La chambre était terriblement malpropre, elle libérait un odeur nauséabonde. Les planchers étaient collants de crasse et défoncés. Les draps et couvertures laissaient présager un usage ultérieur intense, laissant transparaître des taches jaunâtres.Nous avons dû dormir sur un plastique. La douche étaient d’une couleur douteuse. Je ne la conseille pas aux cœurs sensibles!!. À noter qu’il y a un nombre impressionnant de va et vient…
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Laisvydas
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Easy parking
Limon
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room had smell of cigarette. Decent room. There were some dirty marks & smell on the blankets .Not properly cleaned. They charged extra for late check-in even though we informed early. Its not common as we did check in into other places but nobody charged anything extra.
Jim
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Robert
icon-
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First room was smokey.and chair had been fixed by a board felt like having a plank under your butt. Moved to another room. Fridge so loud it sounded like someone snoring. Tv had to be changed out . Wifi was damaged and no one advised there was a problem, and I used all my data without realizing if was not on wifi It took hours to get tv working,they had to come from off site as no real hours. Just call and they will respond. Definitely not as pictures showed in thee expedia ad. Would not recommend of stay there again.
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Shannon
icon-with Friends
with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bar in the bathroom wouldn’t stay up and kept falling off the wall, couldn’t figure out shower and also couldn’t get a hold of anyone at the front desk until the next day so had to do a sponge bath in the sink because it was 32 out and I was in a sweating hot car for about 2 hours. I’m pretty sure I was overcharged, paid $445 when Expedia said it would only be around $390.. I was supposed to stay in one room and by the time I got there it hadn’t even started to be clean, and we got put right next to the only smoking room which meant all we could smell was smoke. Will not be staying there again.
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Beth
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room had a smell to it and the ceiling fan was disgustingly dirty. For some reason we booked for 2 people and they gave us one facecloth, one bath towel, and one bath mat (no hand towel) . The office is only open 4-8 for service so we couldn’t even get more one side of the mattress had a big dent in the middle of it. Future advice if there is a heat wave I’d suggest starting the AC before the customers get there so it doesn’t take all night to cool down the small room
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Nelson
icon-with Pet
with Pet
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property is not well maintained.
Sandi
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

When we arrived there no one was at the office and we waited 20 minutes for them to show up. Room was filthy, no toilet paper and very small double bed. Never again
Tauseef Ali
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Smooth check in and check out. Perfect location and budget friendly. Visited with family for two nights.
Nancy
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Broken lamp and unuseable shower made it a challenge. The fan in the bathroom and the motor in the fridge were loud and a challenge to a good stay. The place was shabby and no wastebasket in the bathroom. THE BEDS WERE GrEAT, the best part and made sleep possible. A sign told us to leave the key deposited in a box by the office but a chain and padlock were around it. We were lucky to have a back room away from the road traffic.
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David
icon-
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The motel is very outdated. The room smelled of heavy smoke. It was a non smoking room. Had to ask for towels both days I was there. No service in the room for the next day. The shower spay was awful with no adjustments. The room needs a complete over haul. It was a last minute booking, I will look elsewhere the next time.
Daniela
icon-with Pet
with Pet
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was a cold night. The heating didn’t work very well and the room was very cold. The mattress was good, but the pillows were not comfortable. The room was clean, parking right in front of the room. It was quite and check in was good. I arrived late, but they have service after 8pm I just needed to call. They also offer soda and chips for an extra charge (just at reception). Pet friendly
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Charlotte
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great staff, great price.
jeff
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good enuf
Alex
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I found the place to be run down and way over priced.. i paid 206$ for 2 nights and i regret it. I probably could have and i definitely should have went somewhere else. I was looking for a cheap place to stay for a couple nights but after i booked the reservation and got there i found out i could have stayed at a way nicer place just down the rd for 30$ more.. it was not clean something fell down and rolled under the bed and when i went to grab it there was a big sticky spot from where something was spilled and was never cleaned the tv did not work and you could hear everything going on in the rooms besides us. This place should be alot cheaper for the quality of the rooms compared to other motel/hotels. It is not worth 103$ a nights it was only worth half thay in my opinion if i could get a refund i would take it. If mu car would've been fixed i would of went somewhere else but i had to wait to get it fixed and unfortunately had to stay there... it was a -5 star motel horrible dirty run down and way over priced do jot stay there it is not worth the price
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Mushimbi kalenga
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The room was clean and tidy
Number of reviews per page
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