No towells in room no tv no paper in room or cleanex no soup bars.

No tenia ninguna reservacion activa, entonces significa que no tengo que pagar NADA, ni siquiera pude entrar a conocer el hotel.De acuerdo?

El alojamiento deja mucho que desear. Las fotos son mejores a la realidad. El Hotel esta descuidado y parece sucio, la alberca lucia con agua turbia. La habitación no tenia baño propio, sino compartido. La ropa de cama igual lucian sucias.

The pictures did not match the room. The good thing was that the sheets were clean & we were given soap, toilet paper & one towel for the 2 of us so had to ask for one more. The was an a/c so that was positive as well. The room that we booked just few hours ago w a single bed & bathroom was not available. The room that was given to us had 3 beds in it & very little space to move around & we asked for a different room. The 2nd room given to us had 3 beds & more room but no bathroom. The toilet & the shower were in one place. The walls were dirty & there were small bugs that we saw on few occasions. In the middle of the night when I went to the restroom there was a woman sleeping in a hammock directly outside our room & she scared the be jesus out of me. In the morning there was no power so taking a shower in dark & putting my make up, I had to go outside as well. When it came time for my hubby to take a shower, there was no water & not until I head him yell out did I know that there was no more water & we was there in the dark standing w soap in his body. The problem was fixed but I guess you need 2 people to take a shower if you or when you run into a problem. I'm not going to get into the Wi-Fi because it was very weak & worked best when you were standing up - good times.