8.6
Very Good
From 233 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.6

Traveller Reviews Hôtel du Cheval Blanc - City Center

Number of reviews per page
20
40
Top reviews
Sara
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location
Victor
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

nice place, well located, very impersonal, no reception, big rooms but outdated
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Fine stay. Would definitly book again.
Galena
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The hotel is very clean and has an excellent bathroom in the room. It was confusing to locate the front desk and I had to eventually call and ask where they were. The signs were just very unclear. There was no way to request one bed so my partner and I ended up with a bed that had a large gap down the middle as I suspect this was seen as the two bed twin option? Very uncomfortable. Everyone we interacted with was polite.
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Carmen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Absolutely fantastic property but it was quite noisy on the main street but it might be possible to ask for a room that doesn’t face the main street. The room was very clean and the amenities were above my expectations, there is a coffee machine and 2 capsules are included among other things (quality 10/10). It’s possible to check in late thanks to the security box outside which will release the key with a code that is received by message, brilliant for late tourists.
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Deborah S
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Once we finally were checked in, it was great! Loved the hotel and town. Self check in was a nightmare. Confirmation of reservation from the hotel was in French so I couldn’t read it. Reception closes early.
Verified traveler
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

This is a great, clean, well priced hotel near the train, shops, and the city of Gruyeres. The staff are very kind and accommodating, even letting us check in early and providing discounts to local attractions! Would recommend!
Robin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The property was quiet and quaint. Centrally located in town and surround by boutiques and restaurants. Parking is almost non-existant. So if you get a spot at the hotel, DO NOT MOVE.
Vince
icon-Leisure
Leisure
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The attic room I stayed in was great and had an excellent view. The staff were friendly. As a solo backpacker looking to visit Gruyere with a one night stays in Bulle, the very limited check in/out times and inability to check a bag made it complicated to visit the HR Giger museum. The only window that worked involved taking the train to Gruyere in the morning to visit as soon as it opened at 10 am, then taking the train back to bulle in time for the noon checkout. it’s a short ride, and fine if you’re ready for the climb up the hill. It’s enough time to have a pretty thorough look at the museum.
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Randal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nice room
sarah elizabeth
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Great staff - would recommend.
Monica
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Great downtown location
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Excellent location, Good instructions on how to get to your room after hours. Clean and spacious room.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Amazing. Close to the action. Very very nice room. Great price (For Switzerland) and the staff were super helpful.
Avneet
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Our stay was amazing. The staff was very helpful and receptive to our needs and also gave us good advise on things to do nearby. The only caveat was that there’s no air conditioning and it got pretty hot and humid one night (and we couldn’t figure out how to open the window). Staff helped us next day. Would definitely come back here for the next stay.
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Verified traveler
4.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

I have no complaints regarding the staff and hotel. My main issue was the noise from the street and the underground club that lasted until 5am.
Mary Jo
10.0
/10
Reviewed 159 week(s) ago

Hotels.com verified review

Great hotel in the heart of Bulle. Walkable to everything--train, bus, restaurants, shopping. Room was very clean and well-appointed. Refrigerator in the room. Staff was extremely helpful with navigating the area and with recommendations. Would definitely stay here again!
Michael
10.0
/10
Reviewed 171 week(s) ago

Hotels.com verified review

We had a two night stay and found the accommodation to be very clean and comfortable. The location was excellent for those wishing to use public transport to visit Gruyeres,Broc, Charmey etc. Rates were competitive in the context of Switzerland.
William
10.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

Great location, easy access to public transportation, spacious and clean room and the staff were friendly and helpful. The city of Bulle is beautiful and also close to Gruyere.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

The hotel is located in a very good location with free parking, we book this hotel almost every time when we go to Switzerland. The only negatieve point is the electricity system (sometimes the bottom doesn't work and all the evening our phones are not charged). For the rest the bed is very comfortable, clean but you need to put every time your dirty towels on the ground to let them change your towels otherwise if you forgot them then they will not change them. If you are looking for a good located and clean budget hotel it's for sure recommended.
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